Dental Front Desk/ Patient Coordinator

We are looking for a friendly, organized, and dependable Dental Front Desk / Patient Coordinator to join our team.

The ideal candidate is comfortable working directly with patients, answering phones, scheduling appointments, verifying insurance, and helping patients understand their treatment and financial options.

Spanish and English is required.

Responsibilities
Greet patients and provide excellent customer service
Answer incoming phone calls and assist patients with questions
Schedule and confirm patient appointments
Check patients in and out
Verify dental insurance benefits and eligibility
Review treatment plans and financial arrangements with patients
Collect copays, deductibles, and outstanding balances
Process insurance claims and assist with insurance follow-up
Maintain accurate patient records
Communicate effectively with doctors, hygienists, assistants, and other team members
Help maintain an organized and efficient front office
Follow up with patients regarding unscheduled treatment and appointments
Protect patient privacy and follow HIPAA requirements
Qualifications
Previous dental front-office experience preferred
Fluent Spanish and English required
Experience with dental insurance preferred
Dentrix experience preferred
Excellent communication and customer-service skills
Professional and friendly personality
Strong attention to detail
Reliable and punctual
Ability to multitask in a busy dental office
Comfortable discussing treatment costs and payment options with patients
The Ideal Candidate
We are looking for someone who is:
Patient-focused and personable
Confident communicating with patients
A strong team player
Organized and detail-oriented
Able to stay calm and professional in a busy environment
Willing to learn and take initiative
Experience in a dental office is strongly preferred, but we are willing to consider the right candidate with strong customer-service and administrative experience.

Compensation & Benefits
Competitive pay based on experience
Paid time off
Dental benefits
Performance-based opportunities
Supportive team environment
Opportunities for professional growth
If you are an experienced dental front-office professional who enjoys working with patients and being part of a team, we would like to hear from you.

Pay: $18.00 - $22.00 per hour
Expected hours: 30.0 – 35.0 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person