full-time 2 months ago
Dental Front Desk/ Patient Coordinator
Main Street Dental Partners
Rutherfordton, NC 28139
20 - 25/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Job Overview
We are seeking a dedicated and organized Front Desk Agent to join our team. We are a small private practice with 1 doctor, 2 hygienists and 1 assistant. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role is essential in ensuring the smooth operation of our front office, particularly within a medical or dental setting. Please note that you will be the only person in this position with occasional remote support so you must be comfortable with all aspects of this position.
Duties
Key Responsibilities:
Welcome and check-in patients, verify insurance, and provide benefit breakdowns
Schedule and confirm appointments
File and follow up on insurance claims; post insurance payments
Present treatment plans and coordinate referrals
Collect co-pays and implement financial arrangements
Follow up on outstanding balances and support billing and collections
Maintain an organized and professional front desk and reception area
Keep hygiene and doctor schedules full and well-managed
Protect patient confidentiality and handle sensitive information with care
Occasionally help with sterilization and seating patients to maintain a schedule that runs on time
What We’re Looking For:
2+ years of dental front office experience (required)
Proficiency in Dentrix
Strong knowledge of dental insurance, billing, and treatment coordination
Excellent phone etiquette, multitasking, and stress management skills
High school diploma or equivalent (required)
Dental Assistants interested in transitioning to front office roles are encouraged to apply
Office Hours: Monday- Wednesday 8-5pm, Thursday 7am - 2pm
Join our team as a Front Desk Agent where you can make a difference in the lives of our patients while developing your career in a supportive environment!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
On-the-job training
Paid time off
Experience:
Dental: 2 years (Required)
Ability to Commute:
Rutherfordton, NC 28139 (Required)
Work Location: In person
We are seeking a dedicated and organized Front Desk Agent to join our team. We are a small private practice with 1 doctor, 2 hygienists and 1 assistant. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role is essential in ensuring the smooth operation of our front office, particularly within a medical or dental setting. Please note that you will be the only person in this position with occasional remote support so you must be comfortable with all aspects of this position.
Duties
Key Responsibilities:
Welcome and check-in patients, verify insurance, and provide benefit breakdowns
Schedule and confirm appointments
File and follow up on insurance claims; post insurance payments
Present treatment plans and coordinate referrals
Collect co-pays and implement financial arrangements
Follow up on outstanding balances and support billing and collections
Maintain an organized and professional front desk and reception area
Keep hygiene and doctor schedules full and well-managed
Protect patient confidentiality and handle sensitive information with care
Occasionally help with sterilization and seating patients to maintain a schedule that runs on time
What We’re Looking For:
2+ years of dental front office experience (required)
Proficiency in Dentrix
Strong knowledge of dental insurance, billing, and treatment coordination
Excellent phone etiquette, multitasking, and stress management skills
High school diploma or equivalent (required)
Dental Assistants interested in transitioning to front office roles are encouraged to apply
Office Hours: Monday- Wednesday 8-5pm, Thursday 7am - 2pm
Join our team as a Front Desk Agent where you can make a difference in the lives of our patients while developing your career in a supportive environment!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
On-the-job training
Paid time off
Experience:
Dental: 2 years (Required)
Ability to Commute:
Rutherfordton, NC 28139 (Required)
Work Location: In person
Requirements
• High school diploma or GED
• Dental receptionist
• Dentrix
• Dental receptionist
• Dentrix
About Main Street Dental Partners
Main Street Dental Partners in Rutherfordton, NC is dedicated to providing exceptional dental care in a family-friendly environment. Dr. Michael Marshall and the team focus on delivering an unparalleled dental experience, with individualized attention at each appointment.
Position Closed
This job is no longer accepting applications.