Dental Front Desk Receptionist

Dental Front Desk Receptionist
Plymouth Dental Group is seeking a friendly, energetic, and organized Dental Front Desk Receptionist to join our team. As the first point of contact for our patients and visitors, you will play an important role in creating a welcoming environment and ensuring the front office runs smoothly.

The ideal candidate has excellent customer-service and communication skills, pays close attention to detail, and can manage multiple responsibilities in a busy dental office.

Responsibilities
Greet patients warmly and professionally
Check patients in and out
Schedule, confirm, and reschedule appointments
Answer phone calls and respond to questions about appointments, billing, and insurance
Verify dental insurance eligibility and benefits
Collect and accurately process patient payments
Explain account balances and payment expectations
Maintain and update electronic patient records
Collect and review patient information for accuracy
Protect patient privacy and comply with HIPAA requirements
Assist with dental billing, insurance claims, and treatment-plan coordination
Coordinate patient flow and communicate effectively with the clinical team
Maintain an organized and professional front-office environment
Qualifications
Previous dental front-desk experience is strongly preferred
Familiarity with dental scheduling, insurance verification, billing, and treatment plans
Experience using dental practice-management or electronic patient-record software
Excellent customer-service and professional phone skills
Strong computer skills, including familiarity with Microsoft Word and Excel
Organized, dependable, and detail-oriented
Ability to multitask in a fast-paced dental-office environment
Ability to handle confidential patient information professionally
Position Details
Job type: Full-time/ part time
Schedule: Monday through Wednesday, 8:00 a.m.–5:00 p.m.; Thursday, 7:00 a.m.–4:00 p.m.

Pay: $25–$30 per hour, based on experience
Location: Plymouth Dental Group, 1 Scobee Circle, Unit 2A, Plymouth, MA 02360
How to Apply
Please submit your résumé through Indeed, along with a brief note describing your dental front-office, insurance, billing, or customer-service experience.

Join Plymouth Dental Group and help us create a welcoming environment where every patient feels cared for from the moment they walk through our doors.

Pay: $25.00 - $30.00 per hour
Expected hours: 32.0 per week
Benefits:
401(k)
Health insurance
Paid time off
Work Location: In person