Dental Front Desk Receptionist

Brookline Perio /Dental Office
We are a Perio - dental office seeking a detail-oriented Dental Receptionist to join our team. The ideal candidate will be responsible for managing front desk tasks and providing excellent customer service to our patients.

Responsibilities:

- Greet patients in a friendly and professional manner

- Answer phone calls and schedule appointments

- Verify insurance information and process payments

- Maintain patient records and ensure confidentiality

- Assist with administrative tasks as needed

- Utilize dental software for patient management

- Adhere to HIPAA regulations for patient privacy

- Coordinate with referral for patient care
Answering Telephone Call and Emails
Scheduling, Rescheduling and Confirming Appointments
Verifying Insurance
Presenting Treatment Plans and Discussing Copayments
Financial Arrangements & Collecting Copayments
Submitting Dental Claims, Aging Reports, Posting Insurance Payments and Billing
End of Day Reports
Occasionally assist in the back office with clinical duties
Qualifications:

- Previous experience in a dental or medical receptionist role preferred

- Knowledge of HIPAA regulations and medical scheduling procedures

- Excellent communication skills, both written and verbal

- Strong understanding of front desk operations and phone systems

- Ability to multitask in a fast-paced environment

- Experience in an administrative role is a plus

- Passion for patient service and satisfaction
Job Type: Full-time
Pay: $18.00 - $36.00 per hour
Expected hours: 30-32 per week
Benefits:
Employee discount
Opportunities for advancement
Schedule:
Monday to Thursday 8:30 AM- 5:00 PM.

No weekends
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $36.00 per hour
Benefits:
Continuing education credits
Employee discount
Paid training
Work Location: In person