Dental Front Desk Receptionist (2+ yrs experience req)

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities
Greet and welcome patients with a friendly, professional attitude
Answer phones and schedule appointments
Manage doctor schedules
Verify insurance information and collect patient payments
Check insurance benefits of new patients, and existing patients, send and receive claims
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Perform other clerical receptionist duties such as filing, photocopying and faxing
Skills
Proven work experience as a Dental Receptionist,
Proficiency in dental insurance billing
Knowledge and proficiency of ADA codes
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
Job Type: Full-time
Pay: $21.00 - $27.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee discount
Opportunities for advancement
Paid time off
Professional development assistance
Education:
High school or equivalent (Required)
Experience:
Microsoft Office: 3 years (Required)
Dental receptionist: 2 years (Required)
Work Location: In person