Dental Front Desk Receptionist

Job Summary
We are seeking a dynamic and organized Dental Front Desk Receptionist to join our vibrant dental practice. In this pivotal role, you will be the welcoming face of our clinic, ensuring smooth daily operations by managing patient interactions, scheduling appointments, and handling administrative tasks with professionalism and enthusiasm. Your energetic approach will help create a positive experience for every patient while maintaining efficient office workflows. If you thrive in a fast-paced environment and possess excellent communication skills, this opportunity is perfect for you to make a meaningful impact in patient care and office management.

Duties
Greet patients warmly and professionally, establishing a friendly and welcoming atmosphere
Schedule, confirm, and reschedule patient appointments using dental practice management software
Handle billing inquiries with accuracy
Manage electronic health records (EHR system) - Opendetnal - to ensure precise documentation review and data entry
Proficient with computer
Answer multi-line phone systems with excellent phone etiquette, providing clear information and directing calls appropriately
Maintain patient records in compliance with HIPAA confidentiality policies and health information management standards
Assist with medical coding including CPT coding, ICD-9/10 codes, and Medicare documentation to support billing processes
Support administrative functions such as filing, data entry, typing,calculations, and office organization tasks
Requirements
Proven experience in a medical or dental front desk setting with strong knowledge of dental procedures
Familiarity with Opendental
Knowledge of health insurance processes, claims submission, and collections
Strong understanding of medical terminology, clinical confidentiality policies, and health information management practices
Excellent customer service skills combined with effective phone communication and professional demeanor
Bilingual abilities are highly preferred to serve diverse patient populations effectively
Proficiency in Microsoft Office applications such as Word and Excel for administrative support tasks
Ability to handle multiple priorities efficiently in a fast-paced environment while maintaining attention to detail
Previous dental office experience is highly desirable; familiarity with billing and coding is a plus
Join our team where your energy fuels exceptional patient experiences! We value dedicated professionals who are eager to contribute their skills in a supportive environment that promotes growth. This paid position offers an exciting opportunity to develop your career in healthcare administration while making a positive difference every day.

Pay: From $18.00 per hour
Work Location: In person