Dental Front Desk Receptionist

Job Summary
We are seeking a dynamic and organized Dental Front Desk Receptionist to join our vibrant dental team. In this essential role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach and attention to detail will ensure smooth clinic operations, accurate appointment scheduling, and efficient handling of patient information. If you thrive in a fast-paced environment and are passionate about supporting patient care through excellent office management, this opportunity is perfect for you!

Duties
Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process
Manage appointment scheduling using dental practice management software such as Eaglesoft, coordinating with clinical staff to optimize daily operations
Verify insurance coverage and benefits through ensuring accurate insurance verification and eligibility checks
Handle patient inquiries via multi-line phone systems with professional phone etiquette and timely responses
Collect and process payments, perform medical collections, and manage billing activities
Maintain accurate dental records and ensure compliance with HIPAA regulations by reviewing documentation and safeguarding patient information
Support administrative functions such as filing, data entry with 10 key typing skills, and managing electronic health records (EHR)
Qualifications
Prior experience in a dental office or medical front desk setting is highly preferred; clinic experience is a plus
Strong computer skills with proficiency in Microsoft Office Suite and dental practice management software such as Eaglesoft
Knowledge of dental terminology, ADA coding, and insurance verification processes
Excellent customer service skills with the ability to handle multiple phone lines and manage busy schedules efficiently
Familiarity with HIPAA compliance standards and health information management practices
Bilingual abilities are desirable to serve diverse patient populations effectively
Exceptional organizational skills with attention to detail in documentation review and medical records management
Join us in delivering outstanding patient care by ensuring our front office runs smoothly! We’re committed to fostering a supportive environment where your administrative expertise makes a meaningful difference every day.

Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
Employee discount
Retirement plan
Work Location: In person