Dental Front Desk Receptionist

Dental Front Desk Receptionist
Northeastern Endodontic Specialists
Do you enjoy helping people, solving problems, and being the person who keeps everything moving?

If you are confident on the phone, comfortable making decisions, highly organized, posses excellent computer skills and thrive in a busy environment, we would love to meet you!

This is more than a traditional front-desk position. Our front desk team plays an important role in patient care. You will be communicating with patients by phone, helping them understand what their appointment entails, communicating registration and patient financial responsibility, and making decisions throughout the day to keep patients and the team moving forward.

What You'll Do
Listen carefully to patients, answer questions, and determine the appropriate next steps
Handle scheduling changes, cancellations, emergencies, and unexpected situations calmly and professionally
Verify insurance benefits and communicate estimated patient costs clearly and accurately
Use multiple computer systems and scheduling software efficiently
Communicate with patients and referring dental offices as needed
Work independently and confidently make appropriate decisions
Recognize when to ask for help and when to take ownership of a situation
Multitask and handle frequent interruptions without losing focus or becoming overwhelmed
Pivot throughout the day as patient needs, scheduling demands, and office priorities change
Work closely with the entire team to provide an exceptional patient experience
The Person We're Looking For
We are looking for someone who is confident, capable, adaptable, and genuinely enjoys working with people.

You will be a great fit if you:
Have at least 3 years of experience in a fast-paced office environment; dental or medical experience is preferred
Are an excellent communicator, especially on the telephone
Are comfortable answering patient questions and explaining information clearly
Are not afraid to make decisions and take initiative
Have strong computer skills and learn new technology quickly
Can remain calm and professional when things get busy or unexpected situations arise
Can handle multiple priorities and frequent interruptions with ease
Are flexible and able to quickly shift your focus when the needs of the office change
Can work independently while also being an enthusiastic team player
Bring a positive attitude and a willingness to help wherever you are needed
Why You'll Enjoy Working With Us
At Northeastern Endodontic Specialists, we believe a great team makes a great patient experience.

If you are looking for a position where your judgment, communication skills, organization, and ability to make a difference truly matter, we would love to hear from you.

Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Job Type: Full-time, Tuesday, Wednesday and Friday 7:10 AM- 5 PM
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person