Dental Front Desk Receptionist

Overview
Join our dynamic dental team as a Front Desk Receptionist and be the welcoming face of our practice! This vital role combines exceptional customer service with efficient administrative support, ensuring a smooth experience for every patient. As the first point of contact, you’ll manage appointment scheduling, patient check-ins, and insurance processing while maintaining strict adherence to healthcare confidentiality standards. Bring your enthusiasm, organizational skills, and medical office experience to create a positive environment that patients look forward to visiting.

Duties
Greet patients warmly and professionally, ensuring a positive first impression
Schedule and confirm appointments using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
Verify patient insurance coverage and process claims efficiently while adhering to HIPAA regulations
Collect payments, perform medical collections, and manage billing procedures with accuracy
Maintain and update patient records in electronic health records (EHR) systems, ensuring documentation review for completeness
Answer multi-line phone systems with excellent phone etiquette and assist with patient inquiries
Support clinical staff by managing medical records, documentation review, and coordinating care plans as needed
Qualifications
Proven experience in a medical or dental front desk setting with strong knowledge of medical administrative support and office management
Familiarity with EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth is highly preferred
Solid understanding of health insurance processes including Medicare, HIPAA compliance, CPT coding, ICD-9/10 coding, and medical billing procedures
Excellent computer skills with proficiency in Microsoft Office Suite and 10-key typing capabilities
Bilingual abilities are a plus to serve diverse patient populations effectively
Strong organizational skills with attention to detail in documentation review and medical records management
Exceptional customer service skills combined with professional phone communication and office etiquette
Join us in delivering outstanding patient care through efficient front desk operations! We’re dedicated to fostering a supportive environment where your skills are valued and your career can thrive. This paid position offers an exciting opportunity to grow within a reputable healthcare practice committed to excellence.

Pay: $18.00 - $20.00 per hour
Work Location: In person