Dental Front Desk Receptionist

Job Overview
Join our vibrant Endodontics dental practice in midtown manhattan as a Dental Receptionist, where you will be the welcoming face and voice for our patients! In this dynamic role, you will manage front desk operations, ensuring a smooth and efficient experience for everyone who walks through our doors. Your organizational skills and friendly demeanor will be essential in creating a positive atmosphere while handling patient inquiries, scheduling appointments, and managing medical records. If you have a passion for patient service and thrive in a fast-paced environment, we want to hear from you!

What you’ll do
Greet patients warmly and assist with check-in and check-out processes
Schedule appointments efficiently using Electronic Health Record (EHR) systems such as TDO
Verify insurance information and handle medical billing inquiries with precision
Maintain accurate patient records while ensuring compliance with HIPAA regulations
Process medical collections and assist with documentation review to support care plans
Answer multi-line phone systems with excellent phone etiquette, addressing patient questions and concerns
Collaborate with dental staff to ensure seamless communication and workflow within the clinic
Utilize dental terminology effectively to assist in patient intake and scheduling
Treatment planning and coordination
Basic qualifications
Experience in a medical or dental office setting, showcasing your administrative skills
Preferred qualifications
Previous experience as a dental receptionist or in a similar front desk role is preferred.

Treatment planning
Proficiency in using TDO dental software is highly desirable.

Strong customer service skills with a focus on patient satisfaction.

Excellent communication skills, both verbal and written.

Ability to work efficiently in a fast-paced environment while managing multiple priorities.

Attention to detail for accurate documentation review and filing processes.

Basic computer skills with familiarity in office software applications.

Why you’ll love it here
We are dedicated to fostering an environment where our team members can flourish both professionally and personally. Our practice values your contributions and supports your growth through comprehensive benefits that cater to your overall well-being.

Our benefits include:
A collaborative work environment that encourages teamwork
Opportunities for professional development and training
Supportive health initiatives focusing on physical and mental wellness
A culture that values diversity and inclusion among employees
401(k)
Cash balance pension plan
Flexible schedule
Paid time off
Retirement plan
About us
At Advanced Endodontics of New York, we believe in enriching lives through exceptional care. Our team is committed to providing top-notch service while creating lasting relationships with our patients. Join us as we strive to make every visit a positive experience!

Job Types: Full-time, Part-time
Pay: $20.00 - $30.00 per hour
Benefits:
401(k)
Paid time off
Retirement plan
Work Location: In person