full-time 21 days ago

Dental Front Desk Receptionist

Complete Dental Care

32 Court Street, Brooklyn, NY 11201
990 - 1,125 a week/hr

About the Practice

N/A Team Members
Dentrix Software

Job Description

About Us
Meridian Dental Services is a patient-focused dental practice dedicated to providing exceptional care in a welcoming and professional environment. We pride ourselves on creating positive experiences for our patients while fostering a supportive, team-oriented workplace for our staff. We are seeking a friendly, organized, and dependable Front Desk Receptionist to serve as the first point of contact for our patients.

Position Summary
The Front Desk Receptionist plays a key role in ensuring the smooth day-to-day operation of our practice. This individual will be responsible for managing patient communications, scheduling appointments, verifying insurance benefits, collecting payments, and delivering outstanding customer service. The ideal candidate is personable, detail-oriented, adaptable, and comfortable working in a fast-paced dental office environment.

Responsibilities
Answer incoming phone calls and assist patients with scheduling, questions, and appointment requests
Schedule, confirm, and coordinate patient appointments efficiently
Verify dental insurance eligibility, benefits, and coverage prior to patient visits
Collect copays, balances, and other patient payments while maintaining accurate records
Greet and check in patients in a professional and welcoming manner
Maintain accurate patient information and documentation within Dentrix
Coordinate with clinical staff to ensure an efficient patient experience
Assist with administrative and office support tasks as needed
Qualifications
Previous experience in a dental office preferred
Working knowledge of Dentrix practice management software required
Experience with dental insurance verification and patient billing
Strong phone etiquette and customer service skills
Excellent communication and interpersonal abilities
Strong organizational skills and attention to detail
Ability to multitask and prioritize responsibilities in a busy office setting
Professional, positive, and team-oriented attitude
Flexible and willing to assist wherever needed to support the team
What We're Looking For
The ideal candidate is someone who enjoys working with people, creates a positive first impression for patients, and understands the importance of excellent customer service.

Job Type: Full-time
Pay: $990.00 - $1,125.00 per week
Benefits:
401(k)
Dental insurance
Life insurance
Paid sick time
Paid time off
Parental leave
Education:
High school or equivalent (Required)
Experience:
Customer service: 3 years (Required)
Ability to Commute:
Brooklyn, NY 11201 (Required)
Work Location: In person

Requirements

• Microsoft Excel
• Medical office experience
• Microsoft Word
• Customer service
• Microsoft Office
• Attention to detail
• Dentrix
• Dental receptionist
• Managing patient records
• Office phone management
Dental Front Desk Receptionist at Complete Dental Care in 32 Court Street, Brooklyn, NY 11201 | Only Dental Jobs | Only Dental Jobs