Dental Front Desk Receptionist

Job Overview
We are seeking an energetic and detail-oriented EXPERIENCED Dental Front Desk Receptionist to join our dynamic dental team. In this vital role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your expertise in medical administrative support, insurance verification, and office management will help maintain seamless operations. The ideal candidate is enthusiastic about providing exceptional patient service, possesses strong computer skills, and has experience working with Dentrix Ascend.Your ability to handle multi-line phone systems, manage dental records, and perform clerical tasks with professionalism will contribute significantly to our clinic’s success.

Duties
Greet patients warmly and professionally, creating a positive first impression for all visitors
Schedule appointments efficiently using dental office management software like Dentrix or Eaglesoft
Verify insurance coverage and benefits through systems such as EMR platforms and insurance portals
Manage patient check-in and check-out processes, including updating medical records and documentation review
Handle phone inquiries using multi-line phone systems with excellent phone etiquette
Assist with insurance claims processing, including medical billing, CPT coding, ICD-10/ICD-9 coding, and Medicare documentation
Maintain accurate patient records in compliance with HIPAA regulations and health information management standards
Support clinic operations by filing documents, managing medical records, and performing data entry tasks such as 10 key typing
Collaborate with clinical staff to ensure care plans are accurately documented and communicated
Perform billing activities related to medical collection efforts and follow-up on outstanding balances
Experience
Proven experience as a Medical Receptionist or Dental Receptionist in a clinical setting with at least one year of office experience
Familiarity with EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth is highly preferred
Knowledge of dental terminology, medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and insurance verification processes
Experience working with dental office software like Dentrix or Eaglesoft is advantageous
Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management systems
Excellent customer service skills combined with professional phone etiquette and effective communication abilities
Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
Bilingual skills are a plus to serve diverse patient populations effectively
Join our team where your dedication to excellent patient service and administrative expertise will make a meaningful difference. We value proactive individuals who thrive on organization, communication, and delivering outstanding care. This paid position offers an exciting opportunity to grow within a supportive healthcare environment committed to excellence.

Pay: $21.00 - $25.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person