Dental Front Desk Receptionist

Job Summary
We are seeking an energetic and organized Front Desk Receptionist to be the welcoming face of our dental team. In this role, you will manage front desk operations, serve as the first point of contact for patients and callers, and support daily administrative functions. Your positive attitude, excellent communication skills, and ability to multitask will ensure a smooth and professional experience for everyone who walks through our doors or calls our office.

The candidate HAS TO BE well experienced in Open Dental, can check eligibility and benefits, verify insurances and contact patients for vital information prior their appointment time. This role offers an opportunity to work in a small and efficient team dedicated to providing a positive work atmosphere. We are a one doctor, one hygienist, 2-3 chair office with room to grow!

Duties and Qualifications
Duties
Greet visitors warmly and professionally, ensuring a positive first impression
Answer multi-line phone systems promptly and poliyely, directing calls efficiently
Manage appointment scheduling using Weave and Open Dental software
Verify insurance for patients and be able to get breakdown of eligibility and benefits for all major PPO policies
Add policies to patient charts accurately and efficiently
Provide excellent customer service by addressing inquiries and supporting client needs
Ensure proper phone etiquette is maintained at all times, creating a welcoming environment
Experience
Previous office experience or administrative support roles preferred, especially dental setting with Open Dental
Experience managing multi-line phone systems and providing exceptional customer support
Demonstrated organizational skills with the ability to prioritize tasks efficiently
Pay: $26.00 - $28.00 per hour
Expected hours: 35.0 per week
Work Location: In person