full-time 2 hours ago
Dental Front Desk Receptionist
Graceful Smiles Dentistry
6120 Brandon Avenue, Springfield, VA 22150
16 - 21/hr
About the Practice
N/A Team Members
Open Dental Software
Job Description
Position Summary
The Dental Front Desk Receptionist is the first point of contact for our patients and plays a key role in creating a warm, organized, and welcoming environment. This position ensures smooth front office operations through exceptional customer service, accurate scheduling, insurance verification, and efficient handling of prior authorizations and patient accounts.
Key Responsibilities
Greet patients warmly and manage check-in and check-out processes.
Answer phones, schedule appointments, and confirm upcoming visits.
Verify insurance eligibility, benefits, and frequency limitations.
Prepare and review treatment estimates with patients.
Submit, track, and follow up on insurance prior authorizations for procedures such as crowns, SRP, implants, and other major services.
Communicate with insurance carriers to confirm coverage and benefit details.
Collect and post patient copays, account balances, and other payments accurately.
Maintain organized patient records and ensure compliance with HIPAA regulations.
Coordinate with clinical staff to maintain an efficient and productive schedule.
Manage recall lists, appointment reminders, and patient correspondence.
Assist with administrative tasks such as scanning, filing, and daily reporting.
Required Experience
Proficient computer skills, including Microsoft Office Suite and 10-key typing ability.
Friendly, professional communication both in person and over the phone to create a positive patient experience.
Strong communication, organizational, and multitasking abilities to keep daily operations running smoothly.
Ability to work efficiently in a fast-paced, team-oriented environment.
Preferred Experience
Previous experience in a dental office setting.
Experience with Open Dental software.
Strong understanding of dental insurance verification and prior authorization processes.
Bilingual candidates are encouraged to apply to enhance patient communication.
Familiarity with CDT codes, dental terminology, and treatment planning.
Benefits
Competitive hourly pay
Health benefits
Paid time off and holidays
Employee discounts on dental services
Ongoing training and career advancement opportunities
Join our team and help us make a difference in the lives of our patients while building a rewarding career in a positive, team-focused environment!
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Work Location: In person
The Dental Front Desk Receptionist is the first point of contact for our patients and plays a key role in creating a warm, organized, and welcoming environment. This position ensures smooth front office operations through exceptional customer service, accurate scheduling, insurance verification, and efficient handling of prior authorizations and patient accounts.
Key Responsibilities
Greet patients warmly and manage check-in and check-out processes.
Answer phones, schedule appointments, and confirm upcoming visits.
Verify insurance eligibility, benefits, and frequency limitations.
Prepare and review treatment estimates with patients.
Submit, track, and follow up on insurance prior authorizations for procedures such as crowns, SRP, implants, and other major services.
Communicate with insurance carriers to confirm coverage and benefit details.
Collect and post patient copays, account balances, and other payments accurately.
Maintain organized patient records and ensure compliance with HIPAA regulations.
Coordinate with clinical staff to maintain an efficient and productive schedule.
Manage recall lists, appointment reminders, and patient correspondence.
Assist with administrative tasks such as scanning, filing, and daily reporting.
Required Experience
Proficient computer skills, including Microsoft Office Suite and 10-key typing ability.
Friendly, professional communication both in person and over the phone to create a positive patient experience.
Strong communication, organizational, and multitasking abilities to keep daily operations running smoothly.
Ability to work efficiently in a fast-paced, team-oriented environment.
Preferred Experience
Previous experience in a dental office setting.
Experience with Open Dental software.
Strong understanding of dental insurance verification and prior authorization processes.
Bilingual candidates are encouraged to apply to enhance patient communication.
Familiarity with CDT codes, dental terminology, and treatment planning.
Benefits
Competitive hourly pay
Health benefits
Paid time off and holidays
Employee discounts on dental services
Ongoing training and career advancement opportunities
Join our team and help us make a difference in the lives of our patients while building a rewarding career in a positive, team-focused environment!
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Work Location: In person
Requirements
• Typing
• Filing
• Teamwork
• HIPAA
• Bilingual
• Filing
• Teamwork
• HIPAA
• Bilingual