DENTAL Front Desk Receptionist

We are currently seeking a Dental Receptionist with 2+ years of experience. The ideal candidate will possess knowledge of obtaining breakdowns of benefits, contacting insurance companies to inquire about covered procedures and fee schedules, processing pre-authorizations, as well as entering and calculating downgrades and frequencies.

Job Summary
The receptionist plays a vital role in ensuring the smooth processing of checking in. This position requires a detail-oriented individual with a strong understanding of dental terminology, as well as experience with insurance verification processes.

Duties

- Checking in patients

- Handeling heavy call volume

- Communicate effectively with patients regarding their insurance inquiries and billing questions.

- Utilize Dentrix Ascend software for managing patient records

- Stay updated on changes in insurance policies, procedures, and regulations.

Requirements

-Bilingual: Fluent in English & Spanish (heavy call volume)

- Strong knowledge of dental terminology is essential.

- Previous experience in pediatrics is desirable but not mandatory.

- Ability to work collaboratively within a team environment while maintaining a high level of professionalism.

- Excellent communication skills, both verbal and written, to interact effectively with patients and healthcare providers.

This role is ideal for individuals who are organized, detail-oriented, and passionate about providing excellent support in the healthcare industry.

Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person