Dental Front Desk Receptionist/Admin

Overview
Join our dynamic healthcare team as a Dental Front Desk Receptionist/Admin, where your energetic and organized approach will be the heartbeat of our clinic. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your proactive attitude and attention to detail will help maintain efficient office operations, uphold patient confidentiality, and support clinical staff with administrative excellence. This paid position offers an exciting opportunity to grow your career in a fast-paced dental environment while making a positive impact on patient care.

Responsibilities
Greet patients warmly and manage all front desk activities with enthusiasm and professionalism
Schedule appointments accurately using electronic health record (EHR) systems such as Epic, Meditech, or eClinicalWorks
Verify patient insurance coverage, process payments, and handle medical billing including Medicare and health insurance claims
Maintain comprehensive medical records and ensure documentation review aligns with HIPAA and clinical confidentiality policies
Manage phone communication with excellent phone etiquette, addressing patient inquiries and coordinating appointment reminders
Assist with clinical documentation review, CPT coding, ICD-9/10 coding, and care plan updates to support billing accuracy
Support clinic operations by filing documents, managing electronic health records (EHR), and performing general clerical tasks such as typing, filing, and data entry with high accuracy
Qualifications
Proven experience in medical administrative support or medical office management within a dental or healthcare setting
Strong computer skills including proficiency in Microsoft Office Suite and familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth or eClinicalWorks
Knowledge of medical terminology, health information management, and clinical confidentiality policies
Experience with medical billing, coding (CPT, ICD-9/10), insurance processing, and documentation review
Excellent customer service skills paired with professional phone etiquette and effective communication abilities
Bilingual skills are highly desirable to serve diverse patient populations
Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
This role is perfect for motivated individuals eager to contribute to a caring healthcare environment. We value energetic team players who are committed to delivering exceptional patient service while supporting our clinic’s administrative excellence. Join us today to be part of a vibrant team dedicated to improving lives through outstanding dental care!

Pay: $16.00 - $18.00 per hour
Expected hours: 30.0 – 35.0 per week
Work Location: In person