Dental Front Desk Receptionist and Treatment co ordinator

Experienced Dental Treatment Coordinator / Front Office Professional
Location: SF Peninsula
Compensation: $27.00 – $33.00 per hour (DOE)
Position Type: Full-Time
Join a Respected, Established Practice
Our highly regarded, long-standing dental practice in the San Francisco Peninsula is seeking an experienced Dental Treatment Coordinator / Front Office Professional to become a key member of our team.

We are looking for someone who takes pride in providing exceptional patient care, excels at communication, and enjoys helping patients navigate their dental treatment with confidence. This position is ideal for a motivated professional who values teamwork, accountability, and the opportunity to make a meaningful impact every day.

If you are an experienced dental front office professional who enjoys building relationships, keeping schedules productive, and creating outstanding patient experiences, we would love to meet you.

What Makes This Opportunity Different?

Established and respected practice with a loyal patient base
Supportive, experienced doctor and team
Positive, patient-centered office culture
Opportunity to make a meaningful contribution and be valued for your expertise
Long-term career opportunity with room for professional growth
What We're Looking For
The ideal candidate will possess:
Minimum 2 years of dental front office experience (treatment coordination experience preferred)
Strong knowledge of dental insurance verification and benefits
Experience presenting treatment plans and discussing financial arrangements
Excellent organizational and scheduling skills
Outstanding verbal, written, and interpersonal communication skills
Ability to remain calm, professional, and solution-oriented in a fast-paced environment
Strong attention to detail and follow-through
High level of integrity, professionalism, and accountability
A positive attitude and genuine commitment to patient care
Key Responsibilities
Patient Communication & Scheduling
Manage incoming and outgoing patient communications via phone, text, email, and in-person interactions
Confirm appointments and maintain an efficient, productive schedule
Utilize unscheduled treatment and hygiene recall lists to maximize schedule utilization
Assist patients with scheduling and treatment coordination
Treatment Coordination
Present treatment plans and discuss recommended care with patients
Help patients understand treatment options, insurance benefits, and financial arrangements
Coordinate referrals and specialist appointments as needed
Insurance & Administrative Duties
Verify insurance eligibility and benefits prior to appointments
Review patient accounts and ensure accurate documentation
Process incoming specialist reports and correspondence
Manage office email, voicemail, and patient communications promptly and professionally
Maintain accurate patient records and chart documentation
What We Value
We are seeking someone who:
Treats patients like family
Enjoys creating a welcoming and positive environment
Works collaboratively with doctors and team members
Takes ownership of their responsibilities
Communicates with confidence, professionalism, and empathy
Is dependable, proactive, and committed to excellence
Compensation & Benefits
Competitive hourly compensation based on experience
Health insurance
401(k)
Paid time off
Supportive team environment
Long-term career opportunity within a respected practice
Schedule
Full-Time
Monday – Friday
Work Location: In Person
If you are an experienced dental front office professional looking for a practice where your skills, judgment, and dedication will be appreciated, we encourage you to apply.

Pay: $27.00 - $33.00 per hour
Expected hours: 32.0 – 38.0 per week
Benefits:
401(k)
Continuing education credits
Employee discount
Free parking
Paid sick time
Paid time off
Experience:
Dental receptionist: 2 years (Required)
Work Location: In person