full-time 7 days ago
Dental Front Desk Receptionist
CMI Elena Stan
5047 Clayton Road, Concord, CA 94521
From 26/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
We are a small, friendly, and growing dental practice looking for a reliable, organized, and motivated Part-Time Dental Front Desk Receptionist to join our team.
We are seeking someone who is professional, detail-oriented, comfortable multitasking, and able to provide excellent customer service while helping our office run efficiently.
Key Responsibilities
Schedule, confirm, and manage patient appointments to maintain an efficient daily schedule.
Verify dental insurance eligibility, benefits, deductibles, annual maximums, and coverage limitations.
Explain insurance benefits, treatment estimates, and patient financial responsibilities.
Answer incoming phone calls, respond to patient inquiries, and assist with scheduling.
Greet patients, manage check-in and check-out, and provide a welcoming experience.
Collect copayments, outstanding balances, and process patient payments.
Follow up with patients who have unscheduled treatment or missed appointments.
Help fill last-minute cancellations and maintain a productive schedule.
Submit dental insurance claims, follow up on outstanding claims, and assist with insurance-related issues.
Maintain accurate patient records, insurance information, and contact details.
Communicate effectively with the dentist, dental assistants, and patients to ensure smooth daily operations.
Assist with recalls, appointment reminders, and other administrative duties.
Maintain patient confidentiality and follow HIPAA requirements.
Qualifications
Previous dental front desk experience preferred.
Knowledge of dental insurance verification, PPO plans, and basic dental terminology.
Familiarity with dental practice management software is a plus.
Strong communication, organizational, and multitasking skills.
Comfortable discussing treatment costs and collecting payments.
Ability to work independently, take initiative, and solve problems.
Dependable, punctual, and professional.
Friendly attitude and commitment to excellent patient care.
Willingness to learn and help wherever needed in a small practice.
Pay: From $26.00 per hour
Benefits:
Employee discount
Paid time off
Work Location: In person
We are seeking someone who is professional, detail-oriented, comfortable multitasking, and able to provide excellent customer service while helping our office run efficiently.
Key Responsibilities
Schedule, confirm, and manage patient appointments to maintain an efficient daily schedule.
Verify dental insurance eligibility, benefits, deductibles, annual maximums, and coverage limitations.
Explain insurance benefits, treatment estimates, and patient financial responsibilities.
Answer incoming phone calls, respond to patient inquiries, and assist with scheduling.
Greet patients, manage check-in and check-out, and provide a welcoming experience.
Collect copayments, outstanding balances, and process patient payments.
Follow up with patients who have unscheduled treatment or missed appointments.
Help fill last-minute cancellations and maintain a productive schedule.
Submit dental insurance claims, follow up on outstanding claims, and assist with insurance-related issues.
Maintain accurate patient records, insurance information, and contact details.
Communicate effectively with the dentist, dental assistants, and patients to ensure smooth daily operations.
Assist with recalls, appointment reminders, and other administrative duties.
Maintain patient confidentiality and follow HIPAA requirements.
Qualifications
Previous dental front desk experience preferred.
Knowledge of dental insurance verification, PPO plans, and basic dental terminology.
Familiarity with dental practice management software is a plus.
Strong communication, organizational, and multitasking skills.
Comfortable discussing treatment costs and collecting payments.
Ability to work independently, take initiative, and solve problems.
Dependable, punctual, and professional.
Friendly attitude and commitment to excellent patient care.
Willingness to learn and help wherever needed in a small practice.
Pay: From $26.00 per hour
Benefits:
Employee discount
Paid time off
Work Location: In person
About CMI Elena Stan
Antioch Dental Care is a family-focused dental practice serving patients in Antioch and neighboring communities. Its skilled, compassionate team provides comprehensive care for patients of all ages, including preventive, cosmetic, restorative, pediatric, emergency, implant, root canal, and Invisalign services. The practice emphasizes personalized treatment recommendations, patient comfort, and helping families achieve healthy, confident smiles.