Dental Front Desk Receptionist

Mason Dental is seeking a friendly, professional, and highly organized Dental Front Desk Receptionist to join our growing team. We are looking for an experienced candidate who is passionate about providing exceptional customer service and creating a positive patient experience from the moment patients walk through our doors.

Bilingual applicants (English/Spanish) are strongly preferred.

Responsibilities
Greet patients and visitors in a warm and professional manner
Answer incoming phone calls and respond to patient inquiries
Schedule, confirm, and manage patient appointments
Verify dental insurance eligibility and benefits
Present treatment plans and discuss financial arrangements
Collect payments and maintain accurate patient accounts
Check patients in and out efficiently
Update and maintain patient records
Coordinate with clinical staff to ensure smooth patient flow
Assist with insurance claim follow-up and outstanding balances
Maintain HIPAA compliance and patient confidentiality
Qualifications
Minimum of 1 year of dental front office experience preferred
Bilingual in English and Spanish strongly preferred
Knowledge of dental insurance verification and claims processing
Experience with dental practice management software (Open Dental, or similar)
Strong communication and customer service skills
Excellent organizational and multitasking abilities
Professional appearance and positive attitude
Reliable, punctual, and team-oriented
What We Offer
Competitive pay based on experience
Supportive and friendly work environment
Opportunities for growth and advancement
Paid time off and holidays (if applicable)
Employee dental benefits (if applicable)
Job Type: Full-Time
Schedule: Monday–Friday 10AM-6PM, with occasional Saturdays as needed 9AM-2PM
If you are an experienced dental professional who enjoys helping patients and thrives in a fast-paced environment, we would love to hear from you. Join Mason Dental and become part of a team dedicated to providing exceptional dental care and outstanding customer service.

Job Type: Full-time
Work Location: In person