Dental Front Desk Receptionist

Job Summary:
Our pediatric dental office is seeking a dedicated, compassionate, and positive Patient Care Coordinator / Front Desk Receptionist to join our team. In this role, you will play a key part in supporting daily operations and ensuring a smooth, welcoming experience for our patients. You will assist with scheduling, patient communication, and maintaining accurate records while helping create a friendly and supportive environment for both patients and staff. Our mission is to provide every patient with a positive experience, and we pride ourselves on fostering an enjoyable workplace.

Duties:
Schedule patient appointments and manage the appointment calendar
Greet patients warmly and provide necessary paperwork
Collect and verify patient information, including medical history and insurance details
Answer phone calls and respond to patient inquiries in a professional and courteous manner
Coordinate with providers to ensure timely delivery of patient care
Maintain accurate and up-to-date patient records using electronic systems
Process insurance claims and verify patient coverage
Assist with billing and payment collection
Ensure compliance with HIPAA guidelines to maintain patient confidentiality
Qualifications:
Previous experience in a dental or medical office preferred
Proficiency with office software (e.g., Microsoft Office Suite)
Familiarity with dental terminology and procedures
Strong communication skills, both verbal and written
Excellent organizational skills and attention to detail
Ability to multitask and prioritize effectively
Compassionate, empathetic, and patient-focused
Positive attitude, strong work ethic, and team-oriented mindset
Additional Information:
Practice hours: Monday–Friday, 7:30 AM – 5:00 PM
Compensation based on experience and skill level
Position available immediately
Thank you for your interest—we look forward to hearing from you!

Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Work Location: In person