Dental Front Desk Receptionist

Job Overview
We are seeking an energetic and detail-oriented Dental Front Desk Receptionist to join our dynamic dental team. In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical support tasks. Your enthusiasm and organizational skills will help ensure a smooth patient experience from scheduling to billing, all while maintaining strict adherence to healthcare privacy standards. This position offers an exciting opportunity to contribute to a caring dental environment where patient satisfaction and efficient clinic operations are top priorities.

Duties
Greet patients warmly, verify their appointment details, and check in for scheduled visits with professionalism and friendliness
Manage patient scheduling using electronic health record (EHR) systems such as Epic, Meditech, or eClinicalWorks to optimize daily clinic flow
Collect and process payments, insurance co-pays, and outstanding balances accurately using medical billing and collection procedures
Review and update patient records ensuring compliance with HIPAA regulations and clinical confidentiality policies
Coordinate with dental staff to confirm upcoming appointments and prepare necessary documentation for procedures
Handle phone communications with excellent phone etiquette, answer inquiries, and provide appointment reminders
Maintain organized medical records, including filing documents electronically within EMR/EHR systems and ensuring data accuracy
Skills
Extensive experience with medical administrative support in a clinical setting, especially within dental clinics
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks for documentation review and management
Strong knowledge of health insurance processes including Medicare, Medicaid, CPT coding, ICD-9/10 coding, and medical billing practices
Familiarity with health information management standards and clinical confidentiality policies under HIPAA guidelines
Bilingual abilities are highly valued to serve diverse patient populations effectively
Excellent customer service skills combined with professional phone communication and office management expertise
Competence in Microsoft Office Suite (Word, Excel) along with typing skills including 10-key for efficient data entry
Knowledge of dental clinic operations along with medical terminology related to healthcare documentation and care plans
Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment
Join us in creating a welcoming space where patients feel cared for from the moment they walk through the door! This role is essential in supporting our mission to deliver outstanding dental care through exceptional administrative support. We’re committed to fostering a positive work environment that values your skills and dedication—apply today to become part of our vibrant team!

Pay: $20.00 - $25.00 per hour
Work Location: In person