Dental Front Desk Receptionist

Overview
Join our dynamic dental practice as a Dental Front Desk Receptionist, where you'll be the friendly face and efficient coordinator that keeps our office running smoothly! In this vital role, you'll manage patient interactions, handle administrative tasks, and ensure a seamless flow of operations. Your energetic approach and attention to detail will help create a welcoming environment for patients while supporting the clinical team behind the scenes. This paid position offers an exciting opportunity to develop your skills in dental office management and patient service within a fast-paced, professional setting.

Duties
Greet patients warmly and assist with check-in and check-out procedures using dental practice management software such as Eaglesoft or Dentrix
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
Schedule appointments efficiently using electronic health record (EHR) systems like Epic, Meditech, or Athenahealth
Collect payments, process medical collections, and manage billing activities including CPT coding, ICD-10/ICD-9 coding, and medical billing documentation review
Maintain accurate dental records and ensure compliance with HIPAA regulations for patient confidentiality
Answer multi-line phone systems professionally, providing excellent patient service and appointment coordination
Manage medical administrative support tasks such as filing, data entry (including 10 key typing), and managing medical records
Requirements
Proven experience in a dental office or medical front desk setting with strong knowledge of dental terminology and medical administrative procedures
Proficiency with EMR systems such as Eaglesoft, Dentrix, or similar platforms; experience with Epic, Meditech, or Athenahealth is highly desirable
Familiarity with insurance verification processes, medical coding (CPT, ICD-10/ICD-9), and Medicare guidelines
Excellent computer skills including Microsoft Office Suite; ability to navigate multiple software platforms efficiently
Strong phone etiquette, customer service skills, and ability to handle high-volume multi-line phone systems with professionalism
Knowledge of HIPAA regulations and health information management standards to ensure patient privacy and data security
Bilingual abilities are a plus to serve diverse patient populations effectively
Previous clinic or dental office experience preferred; familiarity with dental terminology and clinic workflows is highly valued
Ability to multitask in a fast-paced environment while maintaining accuracy in documentation and scheduling tasks
Join us in delivering exceptional patient care through outstanding administrative support! This role is perfect for motivated individuals eager to grow their career in healthcare administration within a vibrant dental practice.

Pay: $20.00 - $30.00 per hour
Benefits:
401(k) matching
Health insurance
Paid time off
Work Location: In person