full-time 15 days ago
Dental Front Desk Receptionist
Dr Napolitano & Associates
Cranston, RI 02920
18 - 24/hr
About the Practice
N/A Team Members
Dentrix Software
Job Description
Job Summary
We are seeking an experienced, energetic and detail-oriented Dental Front Desk Receptionist to be the welcoming face of our dental practice. In this vital role, you will manage patient interactions, coordinate appointments, handle insurance verifications, and ensure smooth office operations. Your positive attitude and exceptional organizational skills will help create a friendly environment that keeps patients comfortable and confident in our care. This paid position offers an exciting opportunity to be part of a dynamic dental team dedicated to delivering outstanding customer service.
Duties
Greet patients warmly and professionally, providing excellent customer service and ensuring a positive first impression
Schedule patient appointments efficiently using dental practice management software : Dentrix
Manage patient check-in and check-out processes, including updating patient records and documentation review
Answer multi-line phone systems with courteous phone etiquette, directing calls appropriately and taking detailed messages
Assist with insurance verification, claims submission, and follow-up on outstanding balances or billing issues
Handle patient inquiries regarding treatment procedures, insurance coverage, and office policies with professionalism
Experience
Previous experience working as a dental receptionist or in a dental office is highly preferred
knowledge of Dentrix is a plus
Excellent customer service skills coupled with effective phone etiquette and multi-line phone system handling
Ability to maintain confidentiality in accordance with HIPAA standards while managing sensitive medical records and documentation review processes
Organized
Join us to be part of a vibrant team committed to delivering exceptional patient experience through efficient front desk operations. Your dedication will help foster a welcoming atmosphere where patients feel valued from their first visit!
Pay: $18.00 - $24.00 per hour
Work Location: In person
We are seeking an experienced, energetic and detail-oriented Dental Front Desk Receptionist to be the welcoming face of our dental practice. In this vital role, you will manage patient interactions, coordinate appointments, handle insurance verifications, and ensure smooth office operations. Your positive attitude and exceptional organizational skills will help create a friendly environment that keeps patients comfortable and confident in our care. This paid position offers an exciting opportunity to be part of a dynamic dental team dedicated to delivering outstanding customer service.
Duties
Greet patients warmly and professionally, providing excellent customer service and ensuring a positive first impression
Schedule patient appointments efficiently using dental practice management software : Dentrix
Manage patient check-in and check-out processes, including updating patient records and documentation review
Answer multi-line phone systems with courteous phone etiquette, directing calls appropriately and taking detailed messages
Assist with insurance verification, claims submission, and follow-up on outstanding balances or billing issues
Handle patient inquiries regarding treatment procedures, insurance coverage, and office policies with professionalism
Experience
Previous experience working as a dental receptionist or in a dental office is highly preferred
knowledge of Dentrix is a plus
Excellent customer service skills coupled with effective phone etiquette and multi-line phone system handling
Ability to maintain confidentiality in accordance with HIPAA standards while managing sensitive medical records and documentation review processes
Organized
Join us to be part of a vibrant team committed to delivering exceptional patient experience through efficient front desk operations. Your dedication will help foster a welcoming atmosphere where patients feel valued from their first visit!
Pay: $18.00 - $24.00 per hour
Work Location: In person
Requirements
• HIPAA
• Records management
• Documentation review
• Multi-line phone systems
• Documentation review experience (1–2 years)
• Multi-line phone system experience (1–2 years)
• Attention to detail
• Dental receptionist
• Phone communication
• In-person patient scheduling
• Records management
• Documentation review
• Multi-line phone systems
• Documentation review experience (1–2 years)
• Multi-line phone system experience (1–2 years)
• Attention to detail
• Dental receptionist
• Phone communication
• In-person patient scheduling