Dental Front Desk Receptionist

We are seeking a detail-oriented Dental Front Desk Team Member to join our staff. As a Front Desk Team Member, you will be the first point of contact for our patients to recognize that we provide exceptional service throughout their entire time with us. The ideal candidate will have previous experience in a dental office setting and possess strong communication and organizational skills.

Responsibilities:

- Greet and welcome patients and visitors at the front desk

- Register new patients and update existing patient information in the dental software

- Schedule and confirm appointments and manage the appointment calendar

- Answer phone calls, retrieve voicemails and respond to inquiries

-Process referrals, and import/export x-rays

- Verify insurance coverage, calculate co-payments, send pre-treatment authorizations and assist with insurance claims processing

- Collect payments and provide receipts to patients

- Maintain cleanliness and organization of the front desk area
Skills:

- Proficiency in using Dentrix Ascend or similar Dental office software

- Knowledge of Dental office procedures, including dental records management and scheduling

-Knowledge and understanding of dental terminology

- Excellent customer service skills with the ability to communicate effectively with patients and staff

- Strong organizational skills and attention to detail

- Ability to multitask and prioritize tasks in a fast-paced environment

- Familiarity with front desk operations in a dental setting is preferred
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Pay: $22.00 - $24.00 per hour
Application Question(s):
Willingness to travel to our Cumberland location when needed for coverage
Experience:
Dental office: 1 year (Required)
Ability to Commute:
Providence, RI 02906 (Required)
Ability to Relocate:
Providence, RI 02906: Relocate before starting work (Required)
Work Location: In person