Dental Front Desk Receptionist

Job Summary
We are seeking an energetic and detail-oriented Dental Front Desk Receptionist to join our dynamic dental team. In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing appointment scheduling, patient check-in and check-out, and administrative support. Your enthusiasm and organizational skills will help create a welcoming environment where patients feel valued and cared for. The ideal candidate will possess strong communication skills, proficiency with dental and medical office systems, and a passion for delivering outstanding patient experiences.

Duties
Greet patients warmly, verify their appointment details, and ensure a smooth check-in process
Schedule, reschedule, and confirm patient appointments using dental practice management software
Collect payments and process insurance claims.

Maintain accurate and organized medical records and documentation review to ensure compliance with HIPAA and clinical confidentiality policies
Handle incoming calls with professional phone etiquette, answer inquiries, and direct calls appropriately
Manage electronic health records and update patient information
Assist with administrative tasks including data entry, typing reports, and managing office correspondence
Requirements
Proven experience in a dental clinic or medical office environment with front desk responsibilities.

Familiarity with clinic management software like Epic or Dentrix is highly desirable
Excellent customer service skills with the ability to communicate effectively both in person and over the phone
Bilingual abilities are a plus to serve diverse patient populations
Knowledge of clinical confidentiality policies and HIPAA regulations to protect patient information
Strong organizational skills with attention to detail in documentation review and medical records management
Ability to multitask efficiently in a fast-paced environment while maintaining professionalism
Join us to be part of a vibrant team dedicated to providing exceptional dental care! We value your skills in medical administrative support, customer service excellence, and office management. This paid position offers an opportunity to grow your career in a supportive environment that emphasizes teamwork, professionalism, and patient-centered care.

Pay: $25.00 - $35.00 per hour
Benefits:
Paid time off
Work Location: In person