Dental Front Desk Receptionist

Job Title: Dental Front Desk Receptionist
Job Summary
We are seeking a friendly and organized Dental Front Desk Receptionist to join our small, private dental practice. This role involves managing patient interactions, handling administrative tasks, and supporting the smooth operation of the office. The ideal candidate will be responsible for providing excellent customer service, managing phone communications, and utilizing dental office software to ensure an efficient patient experience. This position is essential in replacing a retiring staff member and maintaining the personalized care our practice is known for.

Responsibilities
Greet patients warmly and provide exceptional customer service throughout their visit
Manage patient scheduling, appointment confirmations, and follow-ups using Dentrix software
Handle all phone communications professionally, including answering inquiries and coordinating appointments
Assist patients with insurance questions, particularly related to dental insurance coverage and benefits
Maintain accurate patient records and manage administrative paperwork efficiently
Support billing processes and insurance claims as needed
Collaborate with the dental team to ensure a seamless patient experience
Perform general office duties such as data entry, filing, and managing office supplies
Skills
Strong customer service skills with a friendly and professional demeanor
Proficiency in Microsoft Office applications (Word, Excel) for administrative tasks
Excellent phone communication skills with the ability to handle inquiries effectively
Knowledge of dental insurance procedures and terminology
Experience with Dentrix or similar dental practice management software is preferred
Prior experience working in a small dental office environment is highly desirable
Ability to adapt quickly to changing priorities in a busy office setting
Detail-oriented with strong organizational skills
This position offers an opportunity to be an integral part of a close-knit dental team dedicated to providing quality care. We value professionalism, reliability, and a positive attitude in our staff.

Pay: $20.00 - $23.00 per hour
Benefits:
401(k)
401(k) matching
Paid time off
Work Location: In person