Dental Front Desk Receptionist

Position Type: Full-Time
We are a well-established, fee-for-service dental practice proudly serving the North Shore community. Our office provides comprehensive dental care, including cosmetic dentistry, dental implants, orthodontics, and family dentistry. We are committed to delivering an exceptional patient experience through personalized care, advanced technology, and a welcoming environment.

We are seeking an experienced Front Office Administrator / Insurance Coordinator to join our team. This role is ideal for someone who is organized, personable, professional, and motivated to take ownership of daily administrative and insurance responsibilities while helping create a positive experience for our patients.

Responsibilities
Greet and welcome patients with professionalism and warmth
Answer phones and manage patient communications
Schedule appointments and optimize provider schedules
Verify insurance benefits and explain coverage to patients
Submit and track insurance claims
Follow up on outstanding claims and accounts receivable
Present treatment plans and financial arrangements
Collect patient payments and maintain accurate records
Manage daily, weekly, and monthly administrative reports
Maintain patient records and ensure data accuracy
Collaborate with the clinical team to support efficient office operations
Qualifications
Minimum 2 years of dental front office experience preferred
Strong understanding of dental insurance verification, claims submission, and claim follow-up
Experience with treatment presentation and financial discussions
Familiarity with Dentrix Ascend preferred
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced environment
Self-motivated with the ability to work independently
Pay: $25.00 - $30.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Paid time off
Work Location: In person