Dental Front Desk Receptionist

Job Summary
We are seeking a dynamic and organized Dental Front Desk Receptionist to join our vibrant dental practice. In this pivotal role, you will be the friendly face and efficient coordinator that ensures a seamless patient experience from check-in to check-out. Your energetic approach and exceptional customer service skills will help foster a welcoming environment while managing administrative tasks with precision. The ideal candidate will possess strong medical office experience, excellent computer skills, and a thorough understanding of health information management systems. This position offers an exciting opportunity to be an integral part of a dedicated healthcare team committed to delivering outstanding patient care.

Duties
Greet patients warmly, verify their appointment details, and facilitate smooth patient flow throughout the clinic
Manage patient check-in and check-out processes
Schedule appointments efficiently, coordinate with clinical staff, and handle rescheduling as needed
Collect and process payments, including medical collections and insurance co-payments, ensuring accuracy in documentation review and billing procedures
Maintain accurate medical records, ensure compliance with HIPAA confidentiality policies, and manage documentation review processes
Answer multi-line phone systems with professional phone etiquette, address patient inquiries promptly, and direct calls appropriately
Support administrative functions such as filing, data entry, and managing clinic supplies
Collaborate with clinical staff to facilitate care plans by providing essential administrative support
Experience
Proven clinic or medical office experience in a front desk or administrative support role within a healthcare setting
Familiarity with EMR/EHR systems. Previous experience with Dentrix a significant plus!

Strong understanding of health insurance policies, Medicare guidelines, and HIPAA compliance standards
Bilingual abilities are a plus to effectively serve diverse patient populations
Demonstrated ability to handle sensitive medical records with confidentiality while maintaining accuracy in documentation review
Excellent customer service skills combined with clerical proficiency in Microsoft Office applications and office management tools
Experience working in a dental clinic environment is highly desirable but not mandatory
Join us in making a difference by providing exceptional administrative support that enhances patient satisfaction and operational efficiency. This role offers an engaging work environment where your organizational talents and healthcare knowledge will shine!

Pay: $19.00 - $25.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Work Location: In person