full-time 26 days ago
Dental Front Desk Receptionist
ABC Dental
8376 Old Troy Pike, Dayton, OH 45424
17 - 25/hr
About the Practice
6 Team Members
Other Software
Office Tour & Photos
Job Description
Job Summary
We are seeking a dynamic and detail-oriented Dental Front Desk Receptionist to join our vibrant dental team. In this pivotal role, you will be the first point of contact for patients, providing exceptional customer service while managing administrative operations seamlessly. Your energetic approach will help create a welcoming environment, ensuring smooth patient flow, accurate documentation, and efficient clinic management. This paid position offers an exciting opportunity to contribute to quality dental care while honing your administrative and healthcare skills.
Duties
Greet patients warmly, verify appointment details, and check-in/check-out efficiently using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks.
Schedule appointments accurately, manage patient flow, and coordinate with clinical staff to optimize daily operations.
Collect and process payments, including medical collections and insurance co-pays, utilizing health insurance knowledge and billing procedures.
Verify patient insurance coverage, explain benefits, and assist with health information management in compliance with HIPAA confidentiality policies.
Review medical documentation for accuracy, ensuring proper coding with CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding standards.
Handle phone communication with professionalism, demonstrating excellent phone etiquette and effective communication skills.
Maintain organized medical records and electronic health records (EHR) management while adhering to clinical confidentiality policies.
Support clinical staff by reviewing documentation, managing medical records, and assisting with care plans as needed.
Skills
Proven experience in a dental or medical office environment with strong clerical skills and office experience.
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management is essential.
Knowledge of health insurance processes including Medicare, Medicaid, HIPAA regulations, and health information management practices.
Strong medical terminology understanding along with experience in medical billing, coding (ICD-10/ICD-9), CPT coding, and documentation review.
Excellent customer service skills paired with professional phone etiquette and effective communication abilities.
Bilingual capabilities are highly valued to serve diverse patient populations effectively.
Adept at using Microsoft Office Suite for documentation and scheduling tasks; typing speed of at least 10 key strokes per second is preferred.
Ability to handle multiple priorities efficiently in a fast-paced clinic setting while maintaining attention to detail.
Demonstrated knowledge of clinical confidentiality policies along with strong organizational skills for filing and record keeping.
Join us as a Dental Front Desk Receptionist where your enthusiasm meets professionalism! Bring your expertise in healthcare administration to a role that’s vital to delivering outstanding patient experiences every day!
Pay: $17.00 - $25.00 per hour
Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Uniform allowance
Work Location: In person
We are seeking a dynamic and detail-oriented Dental Front Desk Receptionist to join our vibrant dental team. In this pivotal role, you will be the first point of contact for patients, providing exceptional customer service while managing administrative operations seamlessly. Your energetic approach will help create a welcoming environment, ensuring smooth patient flow, accurate documentation, and efficient clinic management. This paid position offers an exciting opportunity to contribute to quality dental care while honing your administrative and healthcare skills.
Duties
Greet patients warmly, verify appointment details, and check-in/check-out efficiently using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks.
Schedule appointments accurately, manage patient flow, and coordinate with clinical staff to optimize daily operations.
Collect and process payments, including medical collections and insurance co-pays, utilizing health insurance knowledge and billing procedures.
Verify patient insurance coverage, explain benefits, and assist with health information management in compliance with HIPAA confidentiality policies.
Review medical documentation for accuracy, ensuring proper coding with CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding standards.
Handle phone communication with professionalism, demonstrating excellent phone etiquette and effective communication skills.
Maintain organized medical records and electronic health records (EHR) management while adhering to clinical confidentiality policies.
Support clinical staff by reviewing documentation, managing medical records, and assisting with care plans as needed.
Skills
Proven experience in a dental or medical office environment with strong clerical skills and office experience.
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management is essential.
Knowledge of health insurance processes including Medicare, Medicaid, HIPAA regulations, and health information management practices.
Strong medical terminology understanding along with experience in medical billing, coding (ICD-10/ICD-9), CPT coding, and documentation review.
Excellent customer service skills paired with professional phone etiquette and effective communication abilities.
Bilingual capabilities are highly valued to serve diverse patient populations effectively.
Adept at using Microsoft Office Suite for documentation and scheduling tasks; typing speed of at least 10 key strokes per second is preferred.
Ability to handle multiple priorities efficiently in a fast-paced clinic setting while maintaining attention to detail.
Demonstrated knowledge of clinical confidentiality policies along with strong organizational skills for filing and record keeping.
Join us as a Dental Front Desk Receptionist where your enthusiasm meets professionalism! Bring your expertise in healthcare administration to a role that’s vital to delivering outstanding patient experiences every day!
Pay: $17.00 - $25.00 per hour
Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Uniform allowance
Work Location: In person
About ABC Dental
ABC Dental is a family-friendly dental practice located in Huber Heights, OH, serving patients in Dayton and Huber Heights areas. They offer a wide range of dental services including pediatric care, dental implants, braces, dentures, extractions, and cosmetic dentistry. The practice focuses on providing high-quality care in a safe environment, especially during the COVID-19 pandemic.