Dental Front Desk Receptionist / Insurance Coordinator
Dental Dreams
About the Practice
Job Description
Crystal Smiles Dental is a growing, patient-focused dental practice dedicated to providing exceptional care in a welcoming and professional environment. We are seeking a friendly, organized, and motivated Front Office Receptionist & Insurance Coordinator to join our team.
Position Summary
The Front Office Receptionist & Insurance Coordinator will be responsible for managing patient scheduling, insurance verification, claims processing, and providing outstanding customer service. This position plays a key role in creating a positive experience for our patients and ensuring the smooth operation of the office.
Responsibilities
Greet and check in patients with a professional and friendly attitude
Answer incoming phone calls and schedule appointments
Verify dental insurance eligibility and benefits
Submit and follow up on insurance claims and pre-authorizations
Present treatment plans and discuss financial arrangements with patients
Collect payments and maintain accurate patient accounts
Confirm appointments and manage recall schedules
Update and maintain patient records
Coordinate with the clinical team to ensure efficient patient flow
Perform additional front office duties as needed
Qualifications
Previous experience working in a dental office is required
Experience using Dentrix / Dentrix Ascend is required
Strong communication and customer service skills
Ability to multitask and work efficiently in a fast-paced environment
Professional appearance and positive attitude
Strong organizational and problem-solving skills
Ability to work independently and as part of a team
Benefits:
Flexible schedule
Work Location: In person
Pay: $18.00 - $26.00 per hour
Benefits:
Flexible schedule
Paid time off
Work Location: In person
Requirements
• Dental receptionist
• Managing patient records
• Phone call management
• Care coordination
About Dental Dreams
Dental Dreams, LLC was founded by Dr. Sameera Hussain in 2001, when she opened her first office in Aurora, Illinois. Approximately 1 year later, Dr. Hussain opened her second clinic in Riverside, IL. Soon after the opening of her second office, Dr. Hussain realized that there was a widespread need for quality dentistry in the under served communities of Illinois. She then made it her mission to serve these communities by expanding her practice. Today, in 2021, Dental Dreams has expanded to over 69 office locations throughout the United States, including California, Illinois, Louisiana, Maryland, Massachusetts, Michigan, New Mexico, Pennsylvania, South Carolina, Texas, Virginia, and Washington DC. Our mission is to provide the highest quality dental services in the first-class facilities to people in under served communities. We have more than 300 dentists staffing our offices nationwide. Dental Dreams hires only the most qualified dentist who are committed to personal, superior patient care. Over 94% of Dental Dreams' patients say they would recommend us to family and friends.