full-time 14 days ago
Dental Front Desk Receptionist
Dental Distinction
Irving, TX 75039
15 - 20/hr
About the Practice
N/A Team Members
Epic Software
Office Tour & Photos
Job Description
Overview
Join our dynamic dental practice as a Dental Front Desk Receptionist, where your energy and enthusiasm will set the tone for an exceptional patient experience! In this vital role, you will be the welcoming face and friendly voice that patients see and hear first. Your organizational skills and attention to detail will ensure smooth daily operations, from appointment scheduling to insurance processing. If you thrive in a fast-paced environment and are passionate about providing outstanding customer service, this is the perfect opportunity to shine and grow in the healthcare field.
Responsibilities
Greet patients warmly and professionally, creating a positive first impression
Schedule appointments efficiently using electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks
Verify patient insurance coverage and process medical billing using health insurance knowledge including Medicare, HIPAA compliance, CPT coding, ICD-9, ICD-10, and other coding standards
Manage patient check-in and check-out procedures with accuracy and care
Handle incoming phone calls with excellent phone etiquette, providing clear information and scheduling assistance
Maintain accurate and organized medical records while ensuring compliance with clinical confidentiality policies
Review documentation for completeness and accuracy to support billing and care plans
Requirements
Proven experience in a medical or dental front desk role with strong clerical skills
Proficiency with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management is essential
Knowledge of medical terminology, health insurance procedures, and medical billing practices including ICD coding and CPT coding
Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus
Strong computer skills including Microsoft Office Suite (Word, Excel) and typing skills (10 key typing)
Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
Understanding of HIPAA regulations and clinical confidentiality policies
Previous clinic or medical office experience preferred but not required; training will be provided for the right candidate
Join us in delivering compassionate care while supporting our team’s success! We’re committed to fostering a positive work environment where your skills make a real difference in patients’ lives.
Pay: $15.00 - $20.00 per hour
Work Location: In person
Join our dynamic dental practice as a Dental Front Desk Receptionist, where your energy and enthusiasm will set the tone for an exceptional patient experience! In this vital role, you will be the welcoming face and friendly voice that patients see and hear first. Your organizational skills and attention to detail will ensure smooth daily operations, from appointment scheduling to insurance processing. If you thrive in a fast-paced environment and are passionate about providing outstanding customer service, this is the perfect opportunity to shine and grow in the healthcare field.
Responsibilities
Greet patients warmly and professionally, creating a positive first impression
Schedule appointments efficiently using electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks
Verify patient insurance coverage and process medical billing using health insurance knowledge including Medicare, HIPAA compliance, CPT coding, ICD-9, ICD-10, and other coding standards
Manage patient check-in and check-out procedures with accuracy and care
Handle incoming phone calls with excellent phone etiquette, providing clear information and scheduling assistance
Maintain accurate and organized medical records while ensuring compliance with clinical confidentiality policies
Review documentation for completeness and accuracy to support billing and care plans
Requirements
Proven experience in a medical or dental front desk role with strong clerical skills
Proficiency with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management is essential
Knowledge of medical terminology, health insurance procedures, and medical billing practices including ICD coding and CPT coding
Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus
Strong computer skills including Microsoft Office Suite (Word, Excel) and typing skills (10 key typing)
Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
Understanding of HIPAA regulations and clinical confidentiality policies
Previous clinic or medical office experience preferred but not required; training will be provided for the right candidate
Join us in delivering compassionate care while supporting our team’s success! We’re committed to fostering a positive work environment where your skills make a real difference in patients’ lives.
Pay: $15.00 - $20.00 per hour
Work Location: In person
About Dental Distinction
Dental Distinction provides personalized care with a gentle touch, offering preventive dentistry, whitening, porcelain crowns, veneers, composite bonding, deep cleaning, and extractions. The practice focuses on building long-lasting relationships of trust by prioritizing patient care, education, and superior oral health.