Dental Front Desk Receptionist

Kinston Smiles Family Dental is looking for a friendly, organized, and dependable Front Desk Receptionist to join our team. We are a busy private dental practice focused on providing an excellent patient experience while maintaining a positive, team-oriented work environment.

We are looking for someone who is personable, professional, comfortable multitasking, and enjoys helping patients from the moment they walk through the door.

Responsibilities
Greet and check in patients in a warm and professional manner
Answer incoming phone calls and assist patients with questions
Schedule and confirm patient appointments
Manage the dental schedule and help keep appointments productive and organized
Check patients in and out
Collect patient payments and discuss balances
Verify and update patient information
Communicate with patients regarding appointments, treatment, and follow-up needs
Assist with filling cancellations and open appointment times
Maintain accurate patient records
Work closely with the clinical and administrative teams to ensure a smooth patient experience
Complete general front office and administrative duties as needed
Qualifications
Previous dental front office experience is preferred
Bilingual is helpful in this position
Excellent communication and customer service skills
Comfortable speaking with patients in person and over the phone
Strong organizational and multitasking abilities
Dependable, punctual, and professional
Ability to work well in a fast-paced environment
Comfortable learning new systems and office processes
Positive attitude and team-oriented mindset
Attention to detail and ability to follow through on tasks
What We Are Looking For
The ideal candidate is someone who takes ownership of their position and understands that the front desk plays a major role in the overall patient experience. We want someone who can stay organized during busy days, communicate confidently with patients, and work collaboratively with the rest of the team.

We value employees who are willing to learn, take initiative, and help wherever needed.

About Kinston Smiles Family Dental
We are a private dental practice that strives to create a welcoming environment for both our patients and our team. Our office is busy, growing, and focused on providing excellent patient care while maintaining a workplace where employees enjoy coming to work.

Experience with Open Dental is a major plus.

If you are dependable, personable, organized, and looking for a long-term position with a growing dental practice, we would love to hear from you.

Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person