Dental Front Desk Receptionist

Job Overview
We are seeking an energetic and detail-oriented Dental Front Desk Receptionist to be the welcoming face of our dental practice. In this vital role, you will manage patient interactions, coordinate appointments, handle Dental billing and insurance processes, and ensure smooth administrative operations. Your proactive approach and excellent communication skills will help create a positive experience for every patient while maintaining efficient clinic workflows. This paid position offers an exciting opportunity to contribute to a dynamic healthcare environment where your organizational talents and customer service skills shine.

Responsibilities
Greet patients warmly and professionally, providing exceptional customer service at all times
Schedule appointments accurately using EDR (Electronic Dental Records) systems such as Dentrix
Verify patient insurance coverage and process claims using health insurance knowledge, including Medicare and HIPAA compliance
Manage medical records, ensuring proper documentation review and adherence to clinical confidentiality policies
Collect payments, perform medical collections, and handle billing procedures with precision
Maintain accurate documentation of patient interactions, treatment plans, and coding details including ADA codes
Answer phone calls with excellent phone etiquette, triage inquiries, and coordinate appointment scheduling efficiently
Requirements
Proven experience in a dental office setting with strong clinic experience and familiarity with EMR/EHR systems such as Athenahealth or Epic
Knowledge of Dental billing, coding ADA, and Dental insurance procedures including Dental guidelines
Proficiency in Microsoft Office Suite (Word, Excel) for administrative tasks and data entry
Exceptional customer service skills with the ability to communicate clearly in bilingual settings if applicable
Strong clerical skills including filing, 10-key typing, data entry, and electronic health records management
Ability to handle sensitive information with discretion while maintaining compliance with HIPAA regulations
Previous experience with dental clinic operations or healthcare administrative support is highly preferred
Excellent organizational skills with attention to detail in documentation review and care plan coordination
Computer literacy including familiarity with EMR/EHR systems like Meditech or Athenahealth; experience with electronic health records management is a plus
Join our team to make a meaningful difference in patients’ lives by providing outstanding front desk support in a fast-paced dental environment. Your dedication will help ensure seamless clinic operations while delivering top-tier patient care.

Pay: $20.00 - $35.00 per hour
Expected hours: 40.0 per week
Benefits:
Paid time off
Work Location: In person