Dental Front Desk Receptionist

Job Overview
We are seeking an energetic and detail-oriented Dental Front Desk Receptionist to join our dynamic dental team. In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your enthusiasm and organizational skills will help ensure smooth clinic operations, accurate documentation, and a welcoming environment for all patients. This position offers an exciting opportunity to be part of a caring team dedicated to delivering outstanding dental care.

Duties
Greet patients warmly and efficiently check them in and out using dental practice management (Dentrix)
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
Schedule patient appointments accurately
Collect payments
Review and update patient records ensuring accuracy in documentation review, medical records management, and health information security
Answer multi-line phone systems professionally with excellent phone etiquette and assist patients with inquiries or appointment rescheduling
Maintain a clean and organized front desk area, file documents appropriately, and support office management tasks as needed
Requirements
Prior experience in a dental office or medical clinic environment is highly preferred
Strong knowledge of dental terminology, medical terminology, CDT coding
Proficiency in EMR systems such as Dentrix is a plus
Familiarity with insurance verification processes including Medicare and Medicaid billing procedures
Excellent computer skills including Microsoft Office suite (Word, Excel) and typing skills (10 key typing)
Ability to handle sensitive patient information in accordance with HIPAA regulations with discretion and professionalism
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Strong organizational skills with attention to detail in documentation review and office management tasks
Exceptional customer service skills combined with professional phone etiquette and clerical experience
Join us to be part of a vibrant team that values your contributions! We are committed to supporting your growth through comprehensive training in dental terminology, medical billing procedures, and office management practices. This is a paid position that offers an engaging work environment where your skills make a real difference in patient care.

Pay: $18.00 - $21.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Vision insurance
Work Location: In person