Dental Front Desk Receptionist

Front Desk Receptionist — Plaza Dental
Location: 800 Wilshire Blvd, Suite 102, Los Angeles, CA 90017
Employment Type: Full-Time
Pay: $19–$25/hour,
Reports To: Melinda,
Text you resume to (310)367-5383 AND email to plazadentaljobs@gmail.com
About Us
Plaza Dental is a general dentistry practice in Downtown Los Angeles, operating since 2004, with a special focus on Invisalign, obstructive sleep apnea (OSA) oral appliance therapy, and TMD treatment. We're looking for a warm, organized, and detail-oriented receptionist to be the first point of contact for our patients.

Key Responsibilities
Greet patients and visitors warmly upon arrival; manage front desk operations
Answer and route phone calls; respond to emails and online inquiries
Schedule, confirm, and reschedule patient appointments using OpenDental
Verify dental insurance eligibility and benefits prior to appointments
Collect co-pays, process patient payments, and manage billing inquiries
Maintain and update patient records accurately and confidentially (HIPAA compliance)
Coordinate with clinical staff to manage daily schedule flow and minimize wait times
Handle new patient intake paperwork and consent forms
Manage recall/reminder systems for hygiene and treatment follow-ups
Support treatment coordination for Invisalign, OSA, and TMD patients as needed
Keep the front office and waiting area clean, organized, and welcoming
Order and track office supplies as needed
Qualifications
High school diploma or equivalent required
REQUIRED: 1–2 years of front office experience in a dental practice
REQUIRED: Hands-on experience with dental practice management software (e.g., OpenDental, Dentrix, Eaglesoft, or similar)
Familiarity with dental insurance verification and billing processes
Strong communication and interpersonal skills
Bilingual (English/Spanish) a plus
Proficient with computers, phone systems, and basic office software
Reliable, punctual, and able to multitask in a fast-paced environment
HIPAA knowledge or willingness to be trained
Schedule
Monday–Friday, approximately 8:00 AM–5:00 PM (some flexibility may be required)
Benefits
Paid parking, sick leave, health benefits, dental benefits for staff, IRA
Plaza Dental
800 Wilshire Blvd, #102
Los Angeles, CA 90017
Pay: $19.00 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Free parking
Health insurance
Opportunities for advancement
Paid time off
Work Location: In person