Practice location
full-time 18 days ago

Dental Front Desk Receptionist

Galloway Dental Care

Miami, FL 33173
17 - 21/hr

About the Practice

N/A Team Members
Dentrix Software

Office Tour & Photos

Job Description

Overview
Join a dynamic healthcare environment as a Dental Front Desk Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, handle medical administrative tasks, and ensure seamless communication between patients and clinical staff. Your enthusiasm and attention to detail will contribute to creating a welcoming atmosphere while maintaining efficient office operations. This paid position offers an exciting opportunity to develop your skills in medical office management within a busy dental clinic setting.

Responsibilities
Greet patients warmly and professionally, establishing a positive first impression.

Schedule appointments accurately using Dentrix
Verify patient insurance coverage, process payments, and handle medical collections with precision.

Manage patient check-in and check-out procedures while maintaining confidentiality of medical records in compliance with HIPAA policies.

Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and providing outstanding customer service.

Review and update patient documentation, ensuring accuracy in medical records and coding (CPT, ICD-9, ICD-10).

Assist with medical billing processes, including insurance claims submission and follow-up on outstanding balances.

Maintain clinic supplies, organize filing systems, and perform general clerical duties such as data entry and typing with proficiency.

Support clinical staff by coordinating care plans and facilitating communication between patients and healthcare providers.

Demonstrate strong computer skills in Dentrix
Qualifications
Prior experience working in a dental or medical front desk environment is highly preferred.

Knowledge of health insurance procedures including Medicare, Medicaid, HIPAA regulations, and health information management.

Proficiency in Dental (CPT, ICD-9/10) and billing processes is a plus.

Excellent customer service skills with the ability to communicate effectively over the phone and in person.

Bilingual abilities are desirable to serve diverse patient populations effectively.

Strong organizational skills with attention to detail for documentation review and filing tasks.

Ability to handle multiple priorities efficiently in a fast-paced clinic setting.

Office experience within a healthcare environment is advantageous; familiarity with dental clinic operations is a bonus.Embark on this rewarding journey where your proactive attitude will make a meaningful difference in patient care experiences!

Pay: $17.00 - $21.00 per hour
Benefits:
Paid time off
Work Location: In person

Requirements

• Administrative experience
• Filing
• Multi-line phone systems
• HIPAA
• Organizational skills

About Galloway Dental Care

Galloway Dental Care provides top-rated dental care with advanced technology and personalized treatments to keep your smile healthy and bright. They offer comprehensive dental services, including dental implants, Invisalign, crowns and bridges, cosmetic dentistry, gum disease treatment, and veneers.