Dental Front Desk Receptionist

Job Overview
We are seeking an energetic and detail-oriented Dental Front Desk Receptionist to join our dynamic dental team. In this vital role, you will be the first point of contact for patients, ensuring a welcoming experience while managing a variety of administrative tasks. Your enthusiasm and professionalism will help create a positive environment that promotes patient satisfaction and smooth office operations. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for providing outstanding customer service in a fast-paced dental setting.

Responsibilities
Greet patients warmly and professionally, creating a friendly and welcoming atmosphere
Schedule appointments efficiently using dental practice management software
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
Manage patient check-in and check-out procedures, including collecting co-pays and updating medical records
Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately
Maintain accurate dental records, update patient information, and review documentation for completeness
Assist with billing and coding tasks, including CPT coding, ICD-10/ICD-9 coding, and medical billing processes
Support office management by organizing files, managing correspondence, and handling clerical duties such as filing and data entry
Ensure compliance with HIPAA regulations to protect patient privacy and confidentiality
Collaborate with clinical staff to facilitate smooth patient flow and coordinate care plans
Skills
Proven experience in a dental office or medical administrative support role with dental clinic experience preferred
Strong knowledge of dental terminology, medical terminology, and health information management systems such as Eaglesoft or Dentrix
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and typing skills including 10 key typing for efficient data entry
Excellent customer service skills with the ability to handle sensitive situations professionally
Ability to review documentation accurately while maintaining attention to detail in medical records management
Bilingual abilities are a plus to serve diverse patient populations effectively
Strong organizational skills with the ability to multitask in a busy environment while maintaining accuracy
Join our team today if you’re ready to bring your enthusiasm for healthcare administration into a rewarding dental practice. We value your dedication to exceptional patient service and look forward to supporting your professional growth in a vibrant work environment!

Pay: $15.00 - $17.00 per hour
Work Location: In person