Practice location
full-time 26 days ago

Dental Front Desk Receptionist

Suffern

Montebello, NY 10901
From 22/hr

About the Practice

N/A Team Members
Dentrix Software

Office Tour & Photos

Job Description

Overview
We are seeking a dedicated and professional Dental Front Desk Receptionist to serve as the first point of contact for our dental practice. The ideal candidate will possess excellent communication skills, a strong background in dental administrative support, and a commitment to providing outstanding patient service. This role involves managing patient interactions, scheduling appointments, verifying insurance coverage, and maintaining accurate medical records within a fast-paced clinical environment. The successful applicant will demonstrate proficiency in electronic health records (EHR) systems, medical billing, and insurance procedures, ensuring compliance with HIPAA and other confidentiality policies. This paid position offers an opportunity to contribute to a welcoming dental practice dedicated to patient care excellence. Experience required!

Duties
Greet patients warmly upon arrival and assist with check-in and check-out processes efficiently.

Schedule appointments using dental practice management software such as Eaglesoft, ensuring optimal clinic flow.

Verify insurance coverage, process claims, and handle patient billing with accuracy.

Maintain and update electronic health records (EHR) systems while adhering to documentation review standards and confidentiality policies.

Answer multi-line phone systems professionally, providing clear information and scheduling support while demonstrating excellent phone etiquette.

Collect payments, process medical collections, and manage accounts receivable in compliance with healthcare regulations.

Assist with insurance verification, pre-authorizations, and coordinating care plans for patients.

Support clinical staff by managing medical records, filing documentation, and ensuring proper documentation review procedures are followed.

Qualifications
Proven experience in a medical or dental office setting with a focus on front desk or administrative support.

Excellent customer service skills combined with professional phone communication and office management abilities.

Proficiency in Microsoft Office Suite (Word, Excel) along with typing skills including 10-key typing for efficient data entry.

Ability to handle sensitive information in accordance with HIPAA regulations and clinical confidentiality policies.

Spanish Bilingual is preferred.

Strong organizational skills with the capacity to manage multiple tasks simultaneously in a busy dental environment.

Join our team as a Dental Front Desk Receptionist where your professionalism and dedication will help create a positive experience for every patient while supporting our mission of delivering exceptional dental care!

Pay: From $22.00 per hour
Benefits:
401(k) matching
Work Location: In person

Requirements

• Administrative experience
• Medical office management
• Filing
• Organizational skills
• Records management

About Suffern

The Village of Montebello in Rockland, NY, is a vibrant and diverse community. Spanning approximately 4.75 square miles, it is bordered by Suffern, Palisades Park, Spook Rock, Airmont Roads, Dunnigan Drive, Hemion Road, and Route 59.