Dental Front Desk Receptionist( Must be familiar in dental )

Overview
Join our dynamic dental team as a Dental Front Desk Receptionist, where your enthusiasm and organizational skills will be the first impression patients experience! This vital role combines exceptional customer service with comprehensive administrative support, ensuring smooth clinic operations and a welcoming environment for all. Your familiarity with dental procedures, insurance processes, and electronic health record systems will empower you to handle patient interactions confidently while managing essential office functions. If you're energetic, detail-oriented, and passionate about healthcare, this is the perfect opportunity to make a positive impact every day!

Duties
Greet patients warmly and efficiently manage patient check-in and check-out processes using dental-specific EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks
Schedule appointments accurately, coordinate with clinical staff, and manage calendar updates to optimize clinic flow
Verify patient insurance coverage, process claims, and handle medical collections with attention to detail in accordance with HIPAA regulations
Maintain accurate medical records, review documentation for completeness, and ensure compliance with clinical confidentiality policies
Answer multi-line phone systems professionally using proper phone etiquette; address patient inquiries promptly and redirect calls as necessary
Assist with billing procedures including coding), medical billing, and documentation review to support accurate care plans and reimbursement processes
Manage office supplies, file patient records systematically, and perform general clerical tasks such as data entry, typing, and filing
Requirements
Proven experience as a medical receptionist or front desk staff in a dental or healthcare setting with clinic experience preferred
Strong knowledge of dental terminology, health insurance policies (Medicare, Medicaid), and electronic health record (EHR) systems such as Athenahealth or EMR/EHR management tools
Familiarity with medical coding (ICD-10/ICD-9), CPT coding, medical billing processes, and documentation review procedures
Excellent customer service skills combined with professional phone communication and office management expertise
Proficiency in Microsoft Office Suite (Word, Excel) along with strong computer skills for data entry and record keeping
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Ability to handle sensitive patient information confidentially while adhering to HIPAA guidelines
Strong organizational skills with attention to detail in filing, scheduling, and maintaining accurate medical records
High school diploma or equivalent required; additional certification in medical administration or office management is a plus
Embark on a rewarding career where your dedication enhances patient experiences while supporting the seamless operation of our dental practice. We value energetic professionals committed to excellence in healthcare administration!

Pay: $17.00 - $18.00 per hour
Work Location: In person