Dental Front Desk Receptionist

A general dental office near Union Square is looking for an experienced front-desk dental receptionist and treatment coordinator.

Responsibilities:
Greet and welcome patients with a warm and professional demeanor
Present treatment plans to patients, explaining clinical details, financial options, and insurance coverage clearly
Manage patient appointments, scheduling, and confirmations to maintain an efficient hygiene and doctor schedule
Answer phones, respond to inquiries, and triage patient calls appropriately
Collect co-pays, process patient payments, and coordinate daily front-desk transactions
Work closely with our off-site Office Manager to ensure smooth administrative and billing workflows
Maintain accurate patient records and update personal/insurance information
Maintain a clean, welcoming, and organized reception area
Assist with other front-desk and administrative tasks as needed
Qualifications:
Minimum of 2 years of experience as a front-desk dental receptionist or treatment coordinator in a general dental practice
Strong understanding of dental terminology, procedures, and financial/treatment presentation techniques
Excellent communication, listening, and interpersonal skills with a strong ability to build rapport with patients
Proficiency in Dentrix and basic computer applications
Strong organizational, multi-tasking, and time management skills
Knowledge of basic dental insurance plans and co-pay structures
Fluent in English (fluency in Russian or a second language is a plus/preferred)
Pay: $20.00 - $30.00 per hour
Benefits:
Employee discount
Paid time off
Work Location: In person