Dental Front Desk Receptionist

- Greet patients warmly and professionally, creating a positive first impression

- Schedule, confirm, and manage appointments using our MOGO practice management/EHR system

- Verify dental insurance coverage and clearly explain benefits to patients

- Collect payments, process dental billing, and manage collections accurately

- Answer phones with excellent etiquette and assist patients with questions and scheduling

- Support smooth daily clinic flow by coordinating with the clinical team

- Handle general front-office tasks such as filing, data entry, and record management
Qualifications

- Fluency in Mandarin and English strongly preferred

- Prior dental or medical front desk experience preferred (dental experience a plus, but not required)

- Familiarity with MOGO or other dental/EHR software a plus

- Knowledge of dental insurance, billing, and collections processes

- Excellent customer service and communication skills, both in person and by phone

- Strong organizational skills and attention to detail
Why Join Us
Join a friendly, patient-focused team where your contribution is valued from day one. We are committed to an inclusive, supportive workplace where you can grow and make a real difference in our patients' lives.

Pay: $18.00 - $22.00 per hour
Benefits:
Dental insurance
Work Location: In person