Dental Front Desk Receptionist

Job Summary
We are seeking an energetic and detail-oriented Dental Front Desk Receptionist to join our dynamic dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming and efficient experience from scheduling appointments to managing patient records. Your excellent communication skills, combined with your knowledge of medical administrative support and health information management, will help streamline office operations and uphold the highest standards of patient service. This paid position offers an exciting opportunity to contribute to a thriving dental practice while developing your skills in medical billing, EMR systems, and healthcare documentation.

Duties
Greet patients warmly and provide exceptional customer service during check-in and check-out processes
Schedule appointments accurately using dental office management software and coordinate follow-up visits
Verify patient insurance coverage, explain treatment plans, and collect payments or co-pays in compliance with health insurance policies
Manage electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks to ensure precise documentation review and record keeping
Handle phone communication professionally, answering inquiries about appointments, billing, or insurance with clarity and courtesy
Maintain organized medical records, including filing documents and updating patient information in accordance with HIPAA confidentiality policies
Assist with medical coding tasks such as CPT coding, ICD-10/ICD-9/ICD coding for billing purposes when necessary
Requirements
Proven experience in a medical office setting, preferably within a dental clinic environment
Strong knowledge of EMR/EHR systems like Epic, Meditech, Athenahealth or similar platforms
Familiarity with medical billing procedures, including medical collection processes and health insurance claims processing
Excellent customer service skills with professional phone etiquette and effective communication abilities
Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and data entry
Proficiency in Microsoft Office applications such as Word and Excel for administrative support tasks
Bilingual skills are a plus to serve diverse patient populations effectively
Knowledge of healthcare regulations including HIPAA compliance and clinical confidentiality policies
Experience with medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, Medicare procedures, and care plan documentation is highly desirable
Strong clerical skills including filing, 10-key typing, and accurate data entry for medical records management
Join us as a Dental Front Desk Receptionist where your enthusiasm for healthcare administration will make a meaningful difference! We value your expertise in medical office management and look forward to supporting your professional growth in a vibrant dental practice environment.

Pay: $24.77 - $27.00 per hour
Expected hours: 32.0 per week
Benefits:
401(k)
Health insurance
Paid time off
Application Question(s):
Have you ever worked as a front desk personnel in a dental office before ?

Work Location: In person