Dental Front Desk Receptionist

Job Overview
We are seeking a dynamic and friendly Dental Front Desk Receptionist to join our vibrant dental team! In this essential role, you will be the first point of contact for patients, ensuring a warm, professional, and efficient experience from the moment they walk through our doors. Your energetic approach and exceptional organizational skills will help streamline daily operations, manage patient interactions, and support the overall success of our dental practice. This paid position offers an exciting opportunity to be part of a dedicated healthcare environment where your administrative expertise makes a real difference.

Preferred: Spanish Bilingual and Open Dental experience.

Duties
Greet patients warmly upon arrival, creating a welcoming atmosphere that promotes positive patient experiences
Manage patient check-in and check-out processes with accuracy using EMR (Electronic Medical Records) systems "OPEN DENTAL"
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification efficiently
Schedule appointments using dental office management software like Dentrix or Eaglesoft, coordinating multiple schedules seamlessly
Collect payments, process medical collections, and handle billing tasks with precision and attention to detail
Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA regulations
Answer multi-line phone systems professionally, providing excellent patient service and addressing inquiries promptly
Assist with medical administrative support including filing, data entry, and managing medical records in EMR systems such as Meditech or eClinicalWorks
Support clinic operations by reviewing care plans, managing documentation review processes, and assisting with medical coding including CPT, ICD-10/ICD-9 coding standards
Qualifications
Prior experience in a dental clinic or medical office environment is highly preferred; strong dental terminology knowledge is a plus
Proficiency in EMR/EHR systems such as Dentrix, Eaglesoft, Meditech, or Athenahealth; familiarity with electronic health information management is essential
Excellent computer skills including Microsoft Office suite (Word, Excel) and typing skills (10-key typing)
Strong understanding of medical billing, coding (ICD coding), insurance verification, and Medicare processes
Knowledge of HIPAA regulations to ensure patient confidentiality and data security
Exceptional customer service skills with professional phone etiquette and effective communication abilities
Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
Bilingual skills are advantageous for serving diverse patient populations
Office management experience including clerical duties such as filing, documentation review, and office organization
Join us to be part of a passionate team committed to delivering outstanding patient care through exceptional administrative support. Your energy and expertise will help us create a smooth-running practice where patients feel valued and cared for every step of the way!

Pay: $20.00 - $25.00 per hour
Benefits:
Dental insurance
Paid time off
Paid training
Application Question(s):
How many years of experience with open dental?

Experience:
Dental receptionist with open dental: 1 year (Required)
Work Location: In person