Dental Front Desk Receptionist Part-Time/Full-Time

Job Overview
We are seeking a dynamic and enthusiastic Dental Front Desk Receptionist to join our busy dental practice, offering both part-time and full-time opportunities. In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. Your energy, organization, and professionalism will help ensure a smooth patient experience from scheduling to billing, all while maintaining strict confidentiality and compliance with healthcare regulations. This position offers a chance to be part of a caring team dedicated to improving patient oral health and overall well-being.

Duties
Greet patients warmly, verify insurance information, and manage patient check-in and check-out processes efficiently
Schedule appointments using dental practice management software Eaglesoft, ensuring optimal clinic flow
Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims
Collect payments, process co-pays, and manage billing procedures with attention to accuracy and HIPAA compliance
Maintain accurate medical records and update electronic health records (EHR) systems in accordance with clinical confidentiality policies
Assist with patient intake forms, documentation review, and updating medical history for new and returning patients
Answer multi-line phone systems professionally, provide excellent patient service, and address inquiries promptly
Support office management tasks such as filing, faxing, data entry (including 10 key typing), and managing electronic health records (EHR)
Experience
Prior experience working in a dental or medical office environment is highly preferred; clinic experience is a plus
Strong knowledge of health insurance processes including verification, claims submission, CPT coding, ICD-9/ICD-10 coding, Medicare procedures, and medical billing practices
Familiarity with dental terminology and clinical confidentiality policies is advantageous
Proficiency in dental practice management software such as Dentrix or Eaglesoft; experience with EMR systems like Epic or Meditech is desirable
Excellent computer skills including Microsoft Office applications and electronic health record management systems
Demonstrated customer service skills with the ability to handle multi-line phone systems with professionalism and courtesy
Bilingual abilities are a plus to effectively serve diverse patient populations
Office management skills including filing, documentation review, scheduling coordination, insurance verification, and administrative support
Join us in creating a welcoming environment where patients feel cared for from their first call through their visit! We’re committed to fostering a positive workplace that values your skills in medical administration while supporting your professional growth.

Pay: $20.00 - $22.00 per hour
Benefits:
Employee discount
Free parking
Paid time off
Work Location: In person