Practice location
full-time 14 days ago

Dental Front Desk Receptionist/Patient Care Coordinator

Langhorne Family Smiles

Langhorne, PA 19047
20 - 35/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Job Overview
Join our dynamic dental team as a Dental Front Desk Receptionist and Patient Care Coordinator! In this vital role, you will be the friendly face and organized voice that sets the tone for an exceptional patient experience. Your energetic and proactive approach will ensure smooth clinic operations, accurate appointment scheduling, and seamless communication between patients and clinical staff. This position offers an exciting opportunity to utilize your administrative expertise while making a positive impact on patients’ oral health journeys. You’ll thrive in a fast-paced environment where your enthusiasm and attention to detail are truly valued.

Duties
Greet patients warmly, verify their insurance information, and assist with new patient registration processes.

Schedule, reschedule, and confirm appointments using patient management system
Handle dental Insurance verification, medical billing and collections efficiently by processing payments, submitting insurance claims, and following up on outstanding balances.

Maintain a well-organized front desk environment by filing medical records, managing phone communication with professionalism
Collaborate closely with clinical staff to coordinate patient flow and support health information management initiatives.

Skills
Strong knowledge of dental insurance verification and insurance processing and medical collection processes.

Strong knowledge of Dental procedures, Dental billing Codes.

Excellent customer service skills with the ability to communicate effectively via phone etiquette and in person; bilingual abilities are a plus.

Proven clinic experience in a dental office setting; familiarity with dental clinic workflows is highly desirable.

Solid computer skills including Microsoft Office Suite; capable of managing electronic health records accurately while maintaining clinical confidentiality.

Ability to review documentation thoroughly for accuracy while adhering to HIPAA regulations and clinical confidentiality policies.

Strong organizational skills with attention to detail in scheduling appointments, managing patient information, and supporting office operations.

Embark on a rewarding career where your administrative talents help create a welcoming environment for patients seeking quality dental care!

Pay: $20.00 - $35.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Paid time off
Work Location: In person

Requirements

• Administrative experience
• HIPAA
• Organizational skills
• Clinic experience
• Attention to detail
• Dental insurance
• Dental office experience

About Langhorne Family Smiles

Langhorne Family Smiles is dedicated to providing high-quality dental care in a welcoming and compassionate environment. With a 45-year history in the community, Dr. Thorat took over the practice in 2022 and continues to connect with patients to ensure memorable and enjoyable dental experiences.