Dental Front Desk Receptionist

Job Summary
We are seeking a dynamic and organized Dental Front Desk Receptionist to join our vibrant dental team! In this pivotal role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic approach and exceptional customer service skills will help foster a positive environment while managing administrative tasks with precision. The ideal candidate will possess strong computer skills, familiarity with EMR/EHR systems, and a passion for delivering outstanding patient service. This paid position offers an exciting opportunity to be an integral part of a busy dental clinic, supporting both clinical staff and patients alike.

Duties
Greet patients warmly and professionally, creating a friendly and inviting atmosphere
Schedule appointments using dental practice management software, including Epic, Meditech, or similar EMR systems
Verify patient insurance coverage and explain treatment plans clearly while maintaining confidentiality in accordance with HIPAA policies
Manage patient check-in/check-out processes, ensuring accurate documentation review and data entry
Handle phone communication with professionalism, providing information about services, appointment reminders, and answering inquiries
Collect payments, process medical collections, and perform basic medical billing using health insurance knowledge such as Medicare, CPT coding, ICD-10/ICD-9 codes
Maintain organized medical records and electronic health records (EHR) management while adhering to clinical confidentiality policies
Assist with administrative support tasks including filing, data entry (10 key typing), and maintaining office supplies
Support clinical staff by coordinating care plans and ensuring smooth clinic operations
Experience
Prior clinic or dental office experience is highly preferred; familiarity with dental clinic workflows is a plus
Demonstrated proficiency in EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth
Strong knowledge of health insurance procedures including Medicare billing and medical coding (CPT, ICD-10/ICD-9)
Experience in medical collection processes and medical billing practices
Excellent customer service skills with the ability to communicate effectively via phone and in person
Bilingual abilities are advantageous for serving diverse patient populations
Proven clerical experience supporting busy front desk operations in healthcare environments
Competency in Microsoft Office applications for documentation review and office management tasks
Join us to make a difference in patients’ lives by providing exceptional front desk support in a fast-paced dental setting! We value energetic team players who are committed to professionalism, accuracy, and delivering top-tier patient care. This is a paid opportunity designed to help you grow your career in healthcare administration while contributing to a welcoming community.

Pay: $24.82 - $29.89 per hour
Work Location: In person