Dental Front Desk Receptionist

We are seeking an experienced and highly organized Front Desk & Treatment Coordinator to join our highly specialized boutique dental practice
This role is ideal for someone who is strong at front desk operations and scheduling, confident in patient communication, and comfortable in a clinically hands-on dental environment.

You will be the key point of contact for patients—managing scheduling, coordinating treatment plans, and supporting smooth daily flow between the front desk and clinical team. The role also includes light clinical support tasks such as assisting with digital scanning workflows and supporting diagnostic imaging processes.

The ideal candidate is experienced in dental front desk or treatment coordination and is comfortable working both administratively and in a clinical setting when needed.

Responsibilities:Front Desk & Scheduling
Answer phones and schedule patient appointments
Manage daily schedule for efficiency and optimal patient flow
Confirm, reschedule, and follow up on appointments
Greet and check in/out patients professionally
Maintain accurate patient records in dental software
Treatment Coordination
Support presentation and explanation of treatment plans (doctor-led)
Help patients understand treatment sequencing and next steps
Follow up on unscheduled or pending treatment
Coordinate multi-step treatment scheduling
Clinical / Hands-On Support
Comfortable working in a clinically hands-on dental environment
Assist with digital scanning workflow (patient prep, scanning coordination, data handling)
Assist clinical team with patient flow and transitions between operatories
Support readiness and turnover of treatment rooms when needed
Practice Support
Assist with insurance verification and updates (if applicable)
Support patient follow-up, recalls, and reactivation efforts
Assist with patient communication campaigns (texts, reminders, follow-ups)
Qualifications
Prior experience in a dental office REQUIRED
Strong understanding of dental terminology and procedures
Experience with dental software
Strong communication and patient relationship skills
Highly organized with ability to manage multiple priorities
Comfortable in a clinically hands-on dental environment
Ability to multitask in a fast-paced setting while maintaining professionalism
Preferred Experience
Experience with or exposure to digital scanning
Familiarity with xray maging workflows
Dental assisting or clinical chairside experience
Treatment coordination or case presentation experience
Experience in dental /medical practices
Pay: $20.00 - $28.00 per hour
Work Location: In person