Dental Front Desk Receptionist

Experienced Dental Front Desk Assistant – Help Lead Our Practice Into the Digital Age
Our established, patient-centered dental practice is seeking an experienced Dental Front Desk Assistant to join our team. We are currently a paper-chart office and are preparing for a future transition to digital records. We are looking for someone who is comfortable with traditional chart management while bringing valuable experience with modern dental software and electronic records.

This is an excellent opportunity for a seasoned dental professional who enjoys organization, patient interaction, and helping a practice evolve and improve its systems.

Responsibilities:
Welcome and check in patients with professionalism and warmth
Manage appointment scheduling, confirmations, and recall systems
Answer phones and coordinate patient communications
Maintain and organize paper charts with accuracy and attention to detail
Understand insurance benefits and assist patients with treatment estimates
Process payments and manage patient accounts
Support office workflow and communication between clinical and administrative teams
Assist with planning and implementing the transition from paper charts to digital records
Qualifications:
Minimum 3 years of dental front desk experience required
Experience with dental practice management software preferred (Dentrix, Eaglesoft, Open Dental, or similar)
Knowledge of patient scheduling, treatment planning and familiarity with insurance verifications is preferred
Strong understanding of dental terminology and office procedures
Experience with electronic health records (EHR) or digital charting systems
Highly organized, detail-oriented, and comfortable managing both paper and electronic records
Excellent customer service and communication skills
Self-motivated with a positive, team-oriented attitude
What We Offer:
Competitive compensation based on experience
Stable position in an established practice
Opportunity to play a key role in modernizing office operations
Supportive team environment
Professional growth and leadership opportunities during our digital transition
We value experience, initiative, and a commitment to exceptional patient care. If you have a strong dental front desk background and are excited about helping a practice successfully transition from paper charts to digital records, we would love to hear from you.

Please submit your resume along with a brief description of your dental office experience and any software systems you have used.

Pay: $21.00 - $25.00 per hour
Benefits:
Dental insurance
Employee discount
Paid time off
Uniform allowance
Experience:
Dental office: 3 years (Required)
Work Location: In person