Dental Front Desk Receptionist

We are a reputable and growing dental practice serving the San Bernardino area, and we're looking for an enthusiastic, organized, and patient-focused Front Desk Administrator to join our team!

As the first point of contact for our patients, you'll play a vital role in creating a welcoming and positive experience from the moment they walk through our doors. If you enjoy helping people, thrive in a fast-paced environment, and are passionate about delivering exceptional customer service, we'd love to hear from you.

The Front Desk Administrator is responsible for providing outstanding patient service while supporting the daily operations of the practice. You'll communicate with patients, families, dental professionals, and team members to ensure every patient receives an exceptional experience.

Compensation
Starting pay of $23.00–$27.00 per hour, based on experience (non-exempt; eligible for overtime)
Retirement plan, paid vacation, and paid holidays (eligibility requirements apply)
Ongoing professional development and cross-training opportunities in orthodontic assisting, treatment coordination, patient education, front office operations, and marketing
Position Details
Full-time or Part-time opportunities available based on business needs
Reports directly to the Office Manager
Immediate opening, position will remain open until filled
Open to both internal and external candidates
Key Responsibilities
Patient Care & Front Office Operations
Welcome patients and create a friendly, professional first impression
Schedule appointments and manage patient check-in and check-out
Communicate with patients through phone, text, email, and in-person interactions
Coordinate patient care with referring dentists and other healthcare providers
Maintain accurate patient records using the practice management system (Dolphin)
Assist with general administrative and front office responsibilities to ensure efficient daily operations
Clinical Support
Provide support to the clinical team as needed, including sterilization and operatory preparation between patients
Help maintain a clean, organized, and professional office environment
Qualifications
High school diploma or equivalent required
Strong verbal and written communication skills in English
Previous administrative experience (6–12 months preferred, but not required)
Previous dental or medical office experience preferred, but not required
Current Basic Life Support (BLS) certification from an approved provider is a plus, but not required
Comfortable using computers, practice management software, and other technology tools
Strong organizational skills and attention to detail
Friendly, compassionate, and committed to providing outstanding customer service
Positive attitude, strong work ethic, and ability to work collaboratively in a team environment
Eager to learn, adapt, and follow established office procedures and best practices
Benefits
Competitive hourly compensation based on experience
401(k) Retirement Plan
Employee discounts
Paid Time Off (PTO)
Professional development and continuing education opportunities
Supportive, team-oriented work environment with opportunities for career growth
Why Join Our Team?

We believe exceptional patient care starts with exceptional people. As a Front Desk Administrator, you'll be an essential part of a collaborative team dedicated to delivering outstanding service and creating positive patient experiences every day. If you're looking for a rewarding career with opportunities to learn, grow, and make a difference, we'd love to meet you.

Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Pay: $25.24 - $30.39 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Work Location: In person