full-time 7 days ago
Dental Front Desk Receptionist
Dental
San Bernardino, CA 92408
23 - 26/hr
About the Practice
N/A Team Members
ClearDent Software
Office Tour & Photos
Job Description
Job Overview
We are seeking an energetic and detail-oriented Dental Front Desk Receptionist to join our dynamic dental team. In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your enthusiasm and professionalism will ensure smooth clinic operations, foster positive patient experiences, and uphold the highest standards of confidentiality and healthcare compliance. This position requires minimum 2 DENTAL OFFICE experience. This is not an entry level position.
Responsibilities
Greet patients warmly upon arrival and assist with check-in procedures
Schedule, confirm, and reschedule patient appointments utilizing dental scheduling software
Collect and verify patient information, insurance details, and update medical records accurately in compliance with HIPAA regulations
Manage phone communications with professionalism, providing clear information about appointments, billing inquiries, and clinic policies
Process payments, handle billing and insurance claims
Review documentation for accuracy and completeness; ensure all patient records are maintained securely and confidentially
Support clinical staff by managing medical records, filing documents, and performing clerical duties such as typing reports and maintaining office supplies
Skills
Proven experience in a medical or dental front desk role with strong knowledge of dental practice management softwares
Excellent customer service skills with the ability to communicate effectively via phone and in person while demonstrating proper phone etiquette and active listening skills
Bilingual abilities are highly valued to serve diverse patient populations effectively
Previous clinic or dental office experience is preferred; familiarity with health information management practices is a plus
Join us in delivering outstanding patient care through exceptional administrative support! This role offers a rewarding environment where your organizational skills and healthcare knowledge will make a meaningful difference in patients’ lives. We value proactive team players who thrive in fast-paced settings while maintaining professionalism at all times.
Pay: $23.00 - $26.00 per hour
Expected hours: 30.0 – 40.0 per week
Work Location: In person
We are seeking an energetic and detail-oriented Dental Front Desk Receptionist to join our dynamic dental team. In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your enthusiasm and professionalism will ensure smooth clinic operations, foster positive patient experiences, and uphold the highest standards of confidentiality and healthcare compliance. This position requires minimum 2 DENTAL OFFICE experience. This is not an entry level position.
Responsibilities
Greet patients warmly upon arrival and assist with check-in procedures
Schedule, confirm, and reschedule patient appointments utilizing dental scheduling software
Collect and verify patient information, insurance details, and update medical records accurately in compliance with HIPAA regulations
Manage phone communications with professionalism, providing clear information about appointments, billing inquiries, and clinic policies
Process payments, handle billing and insurance claims
Review documentation for accuracy and completeness; ensure all patient records are maintained securely and confidentially
Support clinical staff by managing medical records, filing documents, and performing clerical duties such as typing reports and maintaining office supplies
Skills
Proven experience in a medical or dental front desk role with strong knowledge of dental practice management softwares
Excellent customer service skills with the ability to communicate effectively via phone and in person while demonstrating proper phone etiquette and active listening skills
Bilingual abilities are highly valued to serve diverse patient populations effectively
Previous clinic or dental office experience is preferred; familiarity with health information management practices is a plus
Join us in delivering outstanding patient care through exceptional administrative support! This role offers a rewarding environment where your organizational skills and healthcare knowledge will make a meaningful difference in patients’ lives. We value proactive team players who thrive in fast-paced settings while maintaining professionalism at all times.
Pay: $23.00 - $26.00 per hour
Expected hours: 30.0 – 40.0 per week
Work Location: In person
Requirements
• Dental office experience
About Dental
Sonrisas Dental Health is a nonprofit organization dedicated to providing dental care to neighbors in need in San Mateo County. With a focus on serving the community, they have been improving smiles and oral health for over 25 years.